Impactful Housing Operations Team Lead

Victorian Government - Department of Families, Fairness, and Housing; Ballarat; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Housing Team Manager role in Ballarat leads operational housing services across the Central Highlands, guiding staff and coordinating service delivery to reduce vacancies and sustain tenancies.

You will oversee maintenance coordination, early intervention strategies, and client support while building strong relationships with peers and stakeholders to achieve organisational goals.

Qualifications

• Experience leading a team in a public sector or community service setting.
• Ability to develop and implement operational plans to improve housing services.
• Strong communication and relationship-building with stakeholders.

Responsibilities

• Lead a housing services team to deliver quality client services in the Central Highlands.
• Coordinate resources and outputs to meet service delivery goals.
• Supervisor responsibilities include staff development, performance management and ensuring compliance.
• Foster positive relationships with peers and external partners to support program objectives.

Skills

Leadership

People management

Stakeholder engagement

Education

Degree in public administration or related field

Tools

MS Office

Job description

The Housing Team Manager role in Ballarat leads operational housing services across the Central Highlands, guiding staff and coordinating service delivery to reduce vacancies and sustain tenancies.

You will oversee maintenance coordination, early intervention strategies, and client support while building strong relationships with peers and stakeholders to achieve organisational goals.