Team Manager Housing Operations

Department of Families Fairness and Housing; Ballarat; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Department of Families, Fairness and Housing is seeking a Housing Team Manager in Victoria. The role directs the operational, planning and delivery of quality housing services across the Central Highlands Area, supervising staff and guiding the team to reduce vacancies and sustain tenancies.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Applicants may undergo pre-employment screening including a national police check and misconduct

Qualifications

• Australian citizenship or permanent resident status or valid work visa.
• Pre-employment screening including a national police check.

Responsibilities

• Lead a team to provide authoritative advice aligned with organisational goals.
• Manage resource allocation to meet service delivery goals.
• Supervise staff, support development, and monitor improvement plans; build stakeholder relationships.

Job description

THE ROLE

The Housing Team Manager directly manages the operational, planning, coordination and delivery of quality housing services across the Central Highlands Area through supervision and providing leadership and direction to staff in the Housing team. The role oversees the management of public housing with a priority in reducing vacancies, facilitating maintenance and sustaining tenancies, incorporating early intervention strategies such as regular and early home visiting and support to tenancies identified as being at risk. The Team Manager manages and coordinates the operational requirements of Housing Services, managing, leading and supporting the team to deliver quality client services.

ACCOUNTABILITIES INCLUDE

• Lead a team in providing or contributing to authoritative and expert advice and recommendations consistent with organisational goals and values.
• Manage the allocation of resources within and the outputs required of the work area to achieve service delivery goals and expectations.
• Effectively supervise and provide leadership to a team of employees by:
  • leading and supporting individuals to achieve their potential and contribution to organisational goals and outcomes
  • modelling behaviours integral to good people management and departmental values
  • where relevant, managing and monitoring specific improvement objectives in annual improvement plans relating to the area of responsibility
  • pro-actively building and maintaining positive relationships with peers and stakeholders across the organisation.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)