Team Manager Housing Operations

Victorian Department of Families, Fairness & Housing; Ballarat; On-site; AUD 90,000 - 120,000; Full time

Job summary

Victorian Department of Families, Fairness & Housing is seeking a Housing Team Manager to oversee the operational, planning, coordination and delivery of quality housing services across the Central Highlands Area. You will supervise staff in the Housing team, ensuring timely delivery of services and effective tenancy management.

The role focuses on reducing vacancies, facilitating maintenance, sustaining tenancies, and applying early intervention strategies such as regular home visits and

Responsibilities

• Lead a team to provide authoritative advice and recommendations aligned with organisational goals and values.
• Manage resources and outputs within the Housing Services work area to meet service delivery targets.
• Supervise and provide leadership to staff, helping individuals reach their potential and contribute to organisational goals.
• Model behaviours that reflect good people management and departmental values.
• Monitor and support improvement objectives in annual plans within the area of responsibility.
• Build and maintain positive relationships with peers and stakeholders across the organisation.

Skills

Team leadership

People management

Job description

THE ROLE

The Housing Team Manager directly manages the operational, planning, coordination and delivery of quality housing services across the Central Highlands Area through supervision and providing leadership and direction to staff in the Housing team.

The role oversees the management of public housing with a priority in reducing vacancies, facilitating maintenance and sustaining tenancies, incorporating early intervention strategies such as regular and early home visiting and support to tenancies identified as being at risk. The Team Manager manages and coordinates the operational requirements of Housing Services, managing, leading and supporting the team to deliver quality client services.

Accountabilities Include

• Lead a team in providing or contributing to authoritative and expert advice and recommendations consistent with organisational goals and values.
• Manage the allocation of resources within and the outputs required of the work area to achieve service delivery goals and expectations.
• Effectively supervise and provide leadership to a team of employees by:
• leading and supporting individuals to achieve their potential and contribution to organisational goals and outcomes
• modelling behaviours integral to good people management and departmental values
• where relevant, managing and monitoring specific improvement objectives in annual improvement plans relating to the area of responsibility
• pro-actively building and maintaining positive relationships with peers and stakeholders across the organisation.