Impactful Business Concierge Officer

City of Melbourne; Melbourne; Híbrido; AUD 101 000 - 114 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working

Hybrid work model

Study assistance

Corporate discounts

Parental leave up to 20 weeks

Resumo da oferta

City of Melbourne is seeking a Business Concierge Officer to join the Economic Development, International & Investment branch. The role supports businesses through permits, regulation, property suitability and council services, while mentoring programs and handling stakeholder relationships.

Strong customer service, account management experience, and an understanding of business decision factors from startup to expansion are essential; bilingual applicants are encouraged to apply, with hybrid

Qualificações

• Degree and/or equivalent qualification in business, program management, communications or engagement.
• Strong customer-focused principles and delivery of excellent service.
• Understanding of economic and industry sectors is highly desirable.
• Excellent written, verbal and interpersonal communication to a wide audience.

Responsabilidades

• Provide advice and support to businesses starting, operating or growing within the City of Melbourne.
• Help navigate permit and regulatory requirements and understand property suitability.
• Access relevant Council services and mentor business support programs.
• Build and manage relationships with diverse stakeholders and manage expectations.

Conhecimentos

Customer service

Account management

Stakeholder management

Communication skills

Formação académica

Degree in business or related field

Descrição da oferta de emprego

City of Melbourne is seeking a Business Concierge Officer to join the Economic Development, International & Investment branch. The role supports businesses through permits, regulation, property suitability and council services, while mentoring programs and handling stakeholder relationships.

Strong customer service, account management experience, and an understanding of business decision factors from startup to expansion are essential; bilingual applicants are encouraged to apply, with hybrid