Flexible Hours Office and Business Operations Coordinator

Executive Personal Concierge; Melbourne; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Casual position initially

Flexible hours by agreement

Office-based in Camberwell, VIC

Opportunities for increased hours

Career progression to Office Managment

On-the-job training

Close involvement with Directors

Supportive work environment

Growth opportunities in Melbourne

Job summary

Executive Personal Concierge is seeking a capable, organised and proactive person to join our Melbourne team in a full-time, on-site role based at Camberwell, VIC. You will support Directors with day-to-day administration, client coordination and office systems, gradually taking greater ownership as you learn the business.

Ideal candidates are highly organised, proactive, with excellent attention to detail and strong communication skills.

Qualifications

• Is highly organised and dependable.
• Is proactive and confident using initiative.
• Has excellent attention to detail.
• Is warm, friendly and professional.
• Enjoys helping people.
• Takes ownership and follows things through.
• Can confidently manage multiple priorities.
• Is comfortable taking responsibility.
• Works well independently and as part of a small team.
• Has excellent written and verbal communication skills.
• Is confident communicating with clients of all ages.
• Is caring, patient and respectful when assisting our senior clients.
• Maintains confidentiality and professionalism.
• Is confident using technology and learning new systems.

Responsibilities

• Managing emails, incoming calls and correspondence.
• Organising diaries, appointments and schedules.
• Coordinating client services and requests.
• Following up clients, staff, suppliers and service providers.
• Assisting with staff scheduling and coordination.
• Preparing letters, reports and business documents.
• Maintaining client records and databases.
• General office administration and filing.
• Assisting with invoicing and administrative processes.
• Researching products, services and information for clients.
• Following up new client enquiries.
• Assisting with new client onboarding.
• Assisting with social media, newsletters and marketing.
• Helping develop and improve office systems and procedures.
• Keeping track of outstanding tasks and ensuring things are followed through.
• Providing PA and administrative support to the Directors.
• Helping identify opportunities to improve and grow the business.
• Occasionally running local errands for clients.
• Collecting or delivering items to clients when required.
• Assisting with other practical client requests from time to time.

Skills

Highly organised

Proactive

Attention to detail

Excellent communication

Multiple priorities

Tech proficient

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Canva

Social media tools

Marketing software

Job description

Executive Personal Concierge is seeking a capable, organised and proactive person to join our Melbourne team in a full-time, on-site role based at Camberwell, VIC. You will support Directors with day-to-day administration, client coordination and office systems, gradually taking greater ownership as you learn the business.

Ideal candidates are highly organised, proactive, with excellent attention to detail and strong communication skills.