Impactful Admin & Rostering Lead – Disability Services

Nexa Care; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative team

Meaningful role

Staff development

Job summary

Nexa Care is seeking an organised Administration & Rostering Coordinator to support our disability services team. You will manage day-to-day administrative tasks and coordinate staff rosters across multiple supported accommodation locations.

You will be a key contact for employees, participants and families, ensuring inquiries are answered promptly and roster requirements are managed effectively. The role emphasizes accuracy, confidentiality and proactive problem-solving.

Qualifications

• Experience in administration, rostering or workforce coordination.
• Strong organisational and time-management skills.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.

Responsibilities

• Answer, return and direct incoming telephone calls.
• Monitor and respond to emails and general enquiries.
• Maintain accurate electronic records, registers and filing systems.
• Prepare correspondence, documents, reports and spreadsheets.
• Follow up outstanding information and staff responses.
• Support onboarding, compliance checks and employee record management.
• Schedule meetings and other operational activities.
• Liaise with support workers, participants, families and external stakeholders.
• Provide general administrative support to Operations and Management teams.

Skills

Administration

Rostering

Workforce coordination

Microsoft Outlook

Microsoft Word

Microsoft Excel

Communication

Attention to detail

Tools

Rostering software

Care-management software

Job description

Nexa Care is seeking an organised Administration & Rostering Coordinator to support our disability services team. You will manage day-to-day administrative tasks and coordinate staff rosters across multiple supported accommodation locations.

You will be a key contact for employees, participants and families, ensuring inquiries are answered promptly and roster requirements are managed effectively. The role emphasizes accuracy, confidentiality and proactive problem-solving.