Impact Admin Officer – Housing & Family Services

Each; Melbourne; On-site; AUD 66,000 - 74,000; Full time

Benefits offered by this job

Diversity & belonging

Supportive & inclusive culture

Salary packaging up to $15,900 with $2

Endless career opportunities

Employee Assistance Program

Fitness Passport

Job summary

Each invites applications for an Administration Officer in Melbourne, based at Ferntree Gully. You will provide essential administrative and operational support to Housing Supports and Family Connections, ensuring records, data and processes are well managed.

Your work will help frontline teams deliver high-quality services to children, young people and families, while maintaining compliance and striving for continuous improvement.

Qualifications

• Administration, coordination or data entry experience.
• Strong organisational skills to manage competing priorities.
• Excellent communication and interpersonal skills.
• High level of accuracy.
• Ability to work both independently and in a team.
• Experience with Microsoft Office and client information management systems.
• Understanding of community services and positive outcomes for families.
• Commitment to inclusion and respectful services for diverse communities.
• Hold a current unrestricted Australian Driver's Licence.

Responsibilities

• Manage and maintain client records, data systems and administrative processes with accuracy and attention to detail.
• Support quality service delivery through administrative coordination across intake, assessment, referrals, case planning and client engagement processes.
• Monitor and maintain data management, reporting and documentation systems to support program compliance and performance requirements.
• Contribute to continuous improvement activities, helping identify and implementing better ways of working.
• Coordinate administrative support for outreach activities, projects and service initiatives.
• Track program milestones and deliverables to support timely reporting and service outcomes.
• Build positive working relationships with colleagues, program teams and external stakeholders.
• Support reporting and evaluation activities that help inform service planning and continuous improvement.

Skills

Administration

Coordination

Data entry

Microsoft Office

Communication

Education

Relevant tertiary qualifications in administration, business or community services

Tools

Client information management systems

Job description

Each invites applications for an Administration Officer in Melbourne, based at Ferntree Gully. You will provide essential administrative and operational support to Housing Supports and Family Connections, ensuring records, data and processes are well managed.

Your work will help frontline teams deliver high-quality services to children, young people and families, while maintaining compliance and striving for continuous improvement.