Administrative Officer, Housing Supports

Each; Melbourne; Hybrid; AUD 66,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Meals & entertainment tax-free

Employee assistance program

Fitness passport

Diversity & belonging

Job summary

Each is seeking an Administration Officer in Ferntree Gully to strengthen housing supports and family connection services. You will deliver essential administrative and operational support, maintaining records, coordinating across intake and referrals, and ensuring program compliance.

The role focuses on accurate data management and improving processes to enhance frontline service delivery. The position offers generous salary packaging benefits, a supportive culture, and opportunities to

Qualifications

• Demonstrated experience in administration, coordination or data entry roles.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Manage and maintain client records, data systems and administrative processes with accuracy and attention to detail.
• Support quality service delivery through administrative coordination across intake, assessment, referrals, case planning and client engagement processes.
• Monitor and maintain data management, reporting and documentation systems to support program compliance and performance requirements.
• Contribute to continuous improvement activities, helping identify and implementing better ways of working.
• Coordinate administrative support for outreach activities, projects and service initiatives.
• Track program milestones and deliverables to support timely reporting and service outcomes.
• Build positive working relationships with colleagues, program teams and external stakeholders.
• Support reporting and evaluation activities that help inform service planning and continuous improvement.

Skills

Administration

Coordination

Data entry

Microsoft Office

Records management

Client information systems

Communication

Attention to detail

Education

Tertiary qualification in administration, business or community services

Tools

Microsoft Office

Client information management systems

Job description

Each is seeking an Administration Officer in Ferntree Gully to strengthen housing supports and family connection services. You will deliver essential administrative and operational support, maintaining records, coordinating across intake and referrals, and ensuring program compliance.

The role focuses on accurate data management and improving processes to enhance frontline service delivery. The position offers generous salary packaging benefits, a supportive culture, and opportunities to