Immunisation Admin & Data Coordinator

City of Whittlesea; Whittlesea; On-site; AUD 78,000 - 81,000; Part time

Benefits offered by this job

Wellbeing program

Discount gym access

Job summary

City of Whittlesea is hiring an Immunisation Administration and Customer Service Officer. You will support bookings, record keeping, and AIR uploads while assisting delivery of immunisation sessions and clinic support.

Strong communication, admin and customer service skills are essential; local government or health sector experience is valued. The role is part-time with Band 4 classification and a salary around AU$78k–AU$81k per year pro rata.

Qualifications

• Strong communication, administration, data entry and customer service skills.
• Attention to detail with the ability to prioritise competing demands and meet timeframes.
• Experience in local government, community services or the health sector.
• Knowledge of immunisation services or the National Immunisation Program schedule.
• Experience with Vitavo and/or the Australian Immunisation Register (AIR) is valued.
• Relevant qualification and/or several years' experience in an administrative role is desirable.

Responsibilities

• Manage bookings and respond to enquiries via phone, email, online systems and in person.
• Maintain accurate immunisation records, data entry and AIR uploads.
• Support planning and delivery of public, school and workplace vaccination sessions.
• Provide administrative support at off-site vaccination clinics (public sessions, schools, workplaces).
• Monitor and maintain vaccine and consumable stock for off-site clinics.
• Build and maintain positive relationships with families, schools, health providers and community stakeholders.

Skills

Communication

Administration

Data entry

Customer service

Attention to detail

Prioritisation

Local government experience

Immunisation knowledge

AIR / Vitavo experience

Education

Relevant qualification in admin/health support

Job description

City of Whittlesea is hiring an Immunisation Administration and Customer Service Officer. You will support bookings, record keeping, and AIR uploads while assisting delivery of immunisation sessions and clinic support.

Strong communication, admin and customer service skills are essential; local government or health sector experience is valued. The role is part-time with Band 4 classification and a salary around AU$78k–AU$81k per year pro rata.