Immunisation Clinic Program Support Officer

Brisbane City Council; City of Brisbane; Hybrid; AUD 82,000 - 87,000; Full time

Benefits offered by this job

Flexible hours

Gym access

Superannuation fund

Generous leave

Competitive salary

Job summary

Brisbane City Council is seeking a Program Support Officer in the Immunisation Team within Environmental Health. You will support the Community Immunisation Program across Brisbane with frontline client service and essential administrative tasks.

You will manage records in AIR, coordinate bookings and orders, and ensure accurate data entry while delivering a welcoming, professional experience to clinic attendees.

Qualifications

• Strong customer service focus with warm, welcoming communication.
• Proven administrative, clerical and operational support experience.
• Clear communication, interpersonal and problem-solving skills.
• Attention to detail, confidentiality and accuracy with data.
• Proficiency with databases, spreadsheets and MS Office (Word/Excel/Outlook/Teams).
• Teamwork and ability to support clinic operations.
• Valid C class driver's licence; travel if required. Desirable Blue Card/First Aid.

Responsibilities

• Provide friendly and professional customer service as the first contact at immunisation clinics.
• Support clinic operations by managing client flow, enquiries and directing clients to nursing staff.
• Enter and maintain client and immunisation records in AIR and other databases.
• Maintain records, spreadsheets and administrative documentation for service delivery.
• Assist with bookings, purchasing, equipment and vaccine orders; coordinate waste, security and training.
• Support reporting, data entry, document preparation and filing for clinic operations.
• Provide administrative support to the Environmental Health team as required.

Skills

Customer service

Administrative support

Communication

Attention to detail

MS Office

Teamwork

Driver's licence

Tools

Microsoft Office

Job description

Brisbane City Council is seeking a Program Support Officer in the Immunisation Team within Environmental Health. You will support the Community Immunisation Program across Brisbane with frontline client service and essential administrative tasks.

You will manage records in AIR, coordinate bookings and orders, and ensure accurate data entry while delivering a welcoming, professional experience to clinic attendees.