Imaging Support & Referrals Coordinator

Imaging Queensland; Sunshine Coast Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Imaging Queensland is seeking expressions of interest for an administrative and operational support role across our Imaging Queensland brands. The role collaborates with colleagues, referring practitioners and Radiologists across our CQR, SCR and BMB clinics to support daily operations and deliver high-quality service to internal and external stakeholders.

We value strong organisational and communication skills, attention to detail, and the ability to manage competing priorities and solve

Qualifications

• Strong attention to detail and accuracy.
• Ability to multitask and prioritise competing demands.
• Excellent time management and organisational abilities.
• Ability to work under pressure while maintaining high service standards.
• Proactive problem-solving and initiative.
• Strong communication and interpersonal skills; customer-focused.
• Adaptability to changing priorities and operational requirements.

Responsibilities

• Answer and action calls received through the Referrers, Platinum Referrers and RIS/PACS lines.
• Manage specialist referrals to support referring practitioners and facilitate efficient service delivery.
• Schedule examinations across Imaging Queensland clinics including CQR, SCR and BMB.
• Assist with creation and amendment of service codes, item numbers and RIS maintenance.
• Manage, review and resolve daily Karisma audits.
• Upload CQHHS reports as required.
• Coordinate image transfers.
• Manage and maintain the referrer portal.
• Respond to and assist with patient portal enquiries.
• Undertake additional duties as directed by line managers.

Skills

Attention to detail

Multitasking

Time management

Organisational skills

Work under pressure

Proactive problem-solving

Communication and interpersonal skills

Adaptability

Tools

Karisma audits

RIS/PACS

Referrer portal

Job description

Imaging Queensland is seeking expressions of interest for an administrative and operational support role across our Imaging Queensland brands. The role collaborates with colleagues, referring practitioners and Radiologists across our CQR, SCR and BMB clinics to support daily operations and deliver high-quality service to internal and external stakeholders.

We value strong organisational and communication skills, attention to detail, and the ability to manage competing priorities and solve