Referrals & Scheduling Operations Specialist

IDX Employer 1 Pty Ltd; Maroochydore; On-site; AUD 52,000 - 72,000; Full time

Job summary

Integral Diagnostics (IDX Group) invites expressions of interest from individuals seeking an opportunity to contribute to high-quality administrative and operational support across the Imaging Queensland brands. The role offers the chance to collaborate with clinics, referring practitioners and Radiologists to maintain efficient workflows and deliver top service.

The successful candidate will demonstrate strong organisational and communication skills, attention to detail, and the ability to

Responsibilities

• Answer and action calls received through the Referrers, Platinum Referrers and RIS/PACS lines.
• Manage specialist referrals to support referring practitioners and facilitate efficient service delivery.
• Schedule a range of examinations across relevant modalities at all Imaging Queensland clinics, including CQR, SCR and BMB.
• Assist with the creation and amendment of service codes and item numbers and general RIS maintenance.
• Manage, review and solve daily Karisma audits.
• Upload CQHHS reports as required.
• Coordinate image transfers.
• Manage and maintain the referrer portal.
• Respond to and assist with patient portal enquiries.
• Undertake additional duties as directed by line managers.

Job description

Integral Diagnostics (IDX Group) invites expressions of interest from individuals seeking an opportunity to contribute to high-quality administrative and operational support across the Imaging Queensland brands. The role offers the chance to collaborate with clinics, referring practitioners and Radiologists to maintain efficient workflows and deliver top service.

The successful candidate will demonstrate strong organisational and communication skills, attention to detail, and the ability to