Imaging Admin & Referrals Coordinator

South Coast Radiology; Maroochydore; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

5 weeks annual leave

Leave loading

Overtime opportunities

Professional development

Leadership opportunities

Work-life balance

Paid parental leave

Health insurance discounts

Gym memberships

Relocation support

Novated lease options

Job summary

South Coast Radiology in Maroochydore is seeking a Business Support Follow Up Agent to help deliver high-quality administrative and operational support across Imaging Queensland brands. You will work with clinicians and admin teams to ensure smooth daily operations and timely follow-ups.

The role focuses on accurate data handling, efficient scheduling, and proactive problem solving in a collaborative environment across CQR, SCR and BMB clinics.

Qualifications

• Strong organisational and communication skills.
• Excellent attention to detail and accuracy.
• Ability to prioritise multiple tasks and solve problems.
• Effective time management and organisational abilities.
• Collaborative and customer-focused approach.

Responsibilities

• Answer and action calls received through the Referrers, Platinum Referrers and RIS/PACS lines.
• Manage specialist referrals to support referring practitioners and facilitate efficient service delivery.
• Schedule a range of examinations across relevant modalities at all Imaging Queensland clinics (CQR, SCR, BMB).
• Assist with the creation and amendment of service codes and item numbers and general RIS maintenance.
• Manage, review and solve daily Karisma audits.
• Upload CQHHS reports as required.
• Coordinate image transfers.
• Manage and maintain the referrer portal.
• Respond to and assist with patient portal enquiries.
• undertakes additional duties as directed by line managers.

Skills

Attention to detail

Multitasking

Time management

Communication skills

Team player

Job description

South Coast Radiology in Maroochydore is seeking a Business Support Follow Up Agent to help deliver high-quality administrative and operational support across Imaging Queensland brands. You will work with clinicians and admin teams to ensure smooth daily operations and timely follow-ups.

The role focuses on accurate data handling, efficient scheduling, and proactive problem solving in a collaborative environment across CQR, SCR and BMB clinics.