ICT Sales and Business Development Executive
Job Type: Permanent position | Full time position
Job Description
On behalf of our client, we are seeking an experienced ICT Sales and Business Development Executive to join the team on a full-time basis. The ICT Sales and Business Development Executive is responsible for identifying and developing new business opportunities, managing client relationships, and promoting ICT products, solutions, and services. The role focuses on driving revenue growth, expanding market presence, and delivering technology solutions that meet client needs and business objectives.
The daily duties and responsibilities include:
- Identify, develop, and pursue new business opportunities across a range of industries and market segments.
- Build and maintain strong relationships with prospective and existing clients to support business growth and customer retention.
- Promote and sell ICT products, software, hardware, managed services, cloud solutions, and technology services.
- Assess client requirements and recommend appropriate ICT solutions to meet operational and business needs.
- Manage the sales process from lead generation through to contract execution and service delivery.
- Coordinate with technical and operational teams to ensure successful implementation of ICT products and services.
- Maintain regular contact with clients to ensure satisfaction, address concerns, and identify opportunities for additional products and services.
- Monitor market trends, competitor activities, and customer requirements to identify emerging business opportunities.
- Prepare and maintain accurate sales forecasts, pipeline reports, account plans, and business development activities.
- Report to management on sales performance, client feedback, market conditions, and the marketability of ICT products and services.
Education – Bachelor degree or higher qualification desirable or at least 5 years of relevant experience may substitute. Experience & Skills
- At least 2-5 years of relevant experience.
- Skills and knowledge in business IT infrastructure, hardware and software
- Strong customer relationship management, stakeholder engagement, and client service skills.
- Have a proven problem-solving skill and a can-do attitude.
- Computer and database management
- Excellent verbal and written communication skills, with the ability to present technical information to diverse audiences.
- Strong sales, negotiation, and influencing skills, with the ability to build rapport and convert opportunities into successful outcomes.
- Ability to work independently while contributing effectively to a collaborative sales and customer-focused team environment.