ICT Business Analyst

Zouki; Sydney; On-site; AUD 85,000 - 130,000; Full time

Job summary

Zouki is seeking an experienced ICT Business Analyst to join our team on a full-time basis in Sydney. The role focuses on analysing business and ICT requirements, identifying improvement opportunities and developing technology-based solutions that support our operational objectives.

You will gather, document and evaluate requirements, translate them into clear functional specifications, and collaborate with management, stakeholders and technical teams to ensure accurate implementation and

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related ICT discipline.
• Minimum 2 years' experience as ICT Business Analyst or related role.
• Proven ability to translate business requirements into ICT system specifications.
• Experience in business process analysis and documentation.
• Strong communication with both technical and non-technical stakeholders.

Responsibilities

• Work with management and stakeholders to identify and analyse business and ICT requirements.
• Analyse existing processes, systems and workflows to identify inefficiencies and opportunities for improvement.
• Gather, document and evaluate business, functional and system requirements.
• Translate business requirements into clear functional specifications for ICT systems.
• Identify ICT system issues, risks and limitations and recommend improvements.
• Develop process models, specifications and supporting documentation.
• Act as a liaison between business stakeholders and technical teams to ensure requirements are understood and implemented.
• Assist with design, development and implementation of ICT solutions.
• Support system testing, including test plans and validation against requirements.
• Monitor implemented ICT solutions and suggest further improvements.
• Prepare reports, user requirements and system specifications.
• Assist with system implementation, integration and change management.

Skills

Business analysis

Requirements gathering

System analysis

ICT systems

Education

Bachelor's degree in IT/related ICT discipline

Job description

We are seeking an experienced and suitably qualified ICT Business Analyst to join our team on a full-time basis.

The successful candidate will be responsible for analysing our business and ICT requirements, identifying opportunities for improvement and developing effective technology-based solutions that support the operational requirements and objectives of the business.

Key Responsibilities

The successful candidate will be responsible for:

Working with management, employees and relevant stakeholders to identify and analyse business and ICT requirements;

Analysing existing business processes, systems and workflows to identify inefficiencies and opportunities for improvement;

Gathering, documenting and evaluating business, functional and system requirements;

Translating business requirements into clear functional specifications for ICT systems and solutions;

Identifying, investigating and evaluating ICT system issues, risks and limitations;

Recommending improvements to existing ICT systems, applications and business processes;

Developing business and system process models, specifications, diagrams and supporting documentation;

Acting as a liaison between business stakeholders and technical teams to ensure business requirements are accurately understood and implemented;

Assisting with the design, development and implementation of ICT solutions;

Supporting system testing, including the preparation of test plans, identification of issues and validation of system functionality against business requirements;

Monitoring implemented ICT solutions and recommending further improvements where required;

Preparing reports, technical documentation, user requirements and system specifications;

Assisting with system implementation, integration and change management activities; and

Providing ongoing advice to management regarding ICT systems, processes and business requirements.

Qualifications and Experience

To be considered for this position, applicants must have:

A minimum Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Information Systems or another closely related ICT discipline;

A minimum of 2 years of relevant professional work experience as an ICT Business Analyst or in a directly related occupation;

Demonstrated experience analysing business requirements and translating them into ICT system requirements and functional specifications;

Experience in business process analysis, requirements gathering, system analysis and documentation;

Strong understanding of ICT systems, applications and business processes;

Strong analytical and problem-solving skills;

Excellent written and verbal communication skills; and

The ability to communicate effectively with both technical and non-technical stakeholders.