Business Development Associate

FourPL; North Sydney; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

FourPL, based in Sydney, is seeking a Business Development Associate to drive growth in the IT sector. The role reports to the CEO and is located in North Sydney, NSW.

You will identify opportunities, nurture client relationships, and collaborate with cross-functional teams to enhance offerings. The ideal candidate has 3+ years in business development or sales in IT, strong communication skills, and experience with Salesforce and CRM tools.

Qualifications

• Proven experience in inside sales, telesales or customer service in IT/tech sectors.
• Strong verbal and written communication; ability to build rapport with diverse stakeholders.
• Proficiency with CRM platforms (e.g., Salesforce) and Microsoft Office for data management.
• Self-motivated, goal-oriented; capable of working independently and in a team.
• Knowledge or experience in supply chain management is advantageous.
• Analytical mindset with ability to interpret market data and make data-driven decisions.

Responsabilités

• Build and maintain relationships with prospective and existing clients.
• Identify new business opportunities through market research and lead generation.
• Qualify leads and respond to inbound inquiries, converting to sales opportunities.
• Prepare proposals, presentations, quotations, and contracts to support the sales process.
• Conduct outreach via phone, email, and virtual meetings to engage prospects.
• Update and manage customer information in the CRM system.
• Develop strong customer relationships to ensure high satisfaction levels.
• Identify upsell and cross-sell opportunities within existing accounts.
• Collaborate with Sales, Marketing, Product and Consulting to tailor solutions.
• Provide customers with industry insights and recommendations.
• Monitor market trends and competitor activity to identify growth opportunities.
• Attend industry events, webinars, and conferences to promote the business.
• Track, analyze, and report on sales performance and key metrics.
• Support marketing campaigns and events; assist with project delivery.

Connaissances

Inside sales

Telesales

Customer service

CRM (Salesforce)

Microsoft Office

Communication skills

Team collaboration

Industry knowledge (IT/tech)

Formation

Bachelor's degree in Business/Marketing/related field

Outils

Salesforce CRM

Microsoft Office Suite

Description du poste

The Business Development Associate plays a crucial role in driving growth and expanding our client base within the IT sector. Reporting to CEO. Based in Sydney, New South Wales this permanent full-time position involves identifying new business opportunities, nurturing client relationships, and collaborating with cross-functional teams to enhance our service offerings. The ideal candidate will contribute to the overall success of the organisation by leveraging their skills in market analysis and client engagement.

Responsibilities:

• Build and maintain relationships with prospective and existing clients.
• Identify new business opportunities through market research, networking, and lead generation activities.
• Qualify leads and respond to inbound enquiries, converting interest into sales opportunities.
• Support the sales process by preparing proposals, presentations, quotations, and contracts.
• Conduct outreach via phone, email, and virtual meetings to engage prospects and customers
• Manage and update customer information and interactions in the CRM system.
• Develop and maintain strong customer relationships, ensuring high levels of satisfaction.
• Identify upsell and cross-sell opportunities within existing accounts.
• Work closely with Sales, Marketing, Product, and Consulting teams to deliver tailored customer solutions.
• Provide customers with relevant industry insights and recommendations.
• Monitor market trends, competitor activity, and customer needs to identify growth opportunities.
• Attend industry events, webinars, and conferences to promote the business and build networks.
• Track, analyse, and report on sales performance and key metrics.
• Support marketing campaigns, events, and other business development initiatives.
• Assist management and senior staff throughout the consulting and project delivery lifecycle to ensure successful client outcomes.

Pre-requisites:

• Proven experience in inside sales, telesales, or customer service, ideally within the technology, supply chain, or professional services sectors.
• Strong verbal and written communication skills, with the ability to build rapport and trust with diverse stakeholders.
• Proficiency in using CRM platforms (e.g., Salesforce) and the Microsoft Office Suite for data management and reporting.
• Highly self-motivated and goal-oriented, with a proven ability to work both independently and collaboratively within a team.
• Knowledge or experience in supply chain management, logistics, or business spend management is highly advantageous.
• Analytical mindset with the ability to interpret market data and make data-driven decisions.Knowledge in and experience with our partners IT systems.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in business development or sales, preferably in the IT industry.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Excellent analytical and problem-solving skills.
• A proactive approach to identifying and addressing client needs.