ICT Account Manager

Rippling (Netherlands); Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Rippling is seeking an ICT Account Manager in Sydney to manage relationships with existing technology clients and identify opportunities to grow those accounts. This is a full-time permanent role based in NSW.

You will coordinate with delivery and technical teams, prepare proposals and account plans, and track sales performance to ensure client satisfaction and retention.

Qualifications

• Bachelor’s degree in Information Technology, Business, or a related field.
• Minimum 2 years of experience in an ICT account management or sales role.
• In-depth knowledge of ICT products and services (hardware, software, or managed services).
• Strong negotiation, presentation, and relationship management skills.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Manage and develop relationships with an assigned portfolio of technology clients
• Identify client needs and propose suitable ICT products and services
• Prepare and present proposals, tenders, and account plans
• Coordinate with delivery and technical teams to ensure client satisfaction
• Track sales performance and report to management on account health
• Ensure client retention through proactive engagement and issue resolution

Skills

Negotiation

Presentation

Relationship management

Education

Bachelor’s degree in IT, Business or related field

Job description

About the Role:

We are looking for an ICT Account Manager to manage relationships with existing technology clients and identify opportunities to grow those accounts. Full-time permanent role.

Key Responsibilities:

• Manage and develop relationships with an assigned portfolio of technology clients

• Identify client needs and propose suitable ICT products and services

• Prepare and present proposals, tenders, and account plans

• Coordinate with delivery and technical teams to ensure client satisfaction

• Track sales performance and report to management on account health

• Ensure client retention through proactive engagement and issue resolution

Requirements:

• Bachelor’s degree in Information Technology, Business, or a related field

• Minimum 2 years of experience in an ICT account management or sales role

• In-depth knowledge of ICT products and services (hardware, software, or managed services)

• Strong negotiation, presentation, and relationship management skills

• Proven track record of meeting or exceeding sales targets

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