Hybrid Technical Specialist - Workers' Compensation Claims

eml; Melbourne, Geelong; Hybrid; AUD 65.000 - 95.000; Teilzeit

Benefits dieser Stelle

Hybrid work options

Fitness Passport

RewardsHub discounts

Corporate wellbeing program

Learning and development

EAP for employees

Celebration events

Annual incentive scheme

Zusammenfassung

EML is Australia''s leading specialist in personal injury claims management, seeking a part-time Technical Specialist to join our Melbourne or Geelong team on a permanent, hybrid basis.

You''ll provide technical support to claims teams, review practices, and help drive compliance and performance measures under Victorian WorkSafe guidelines. Strong collaboration and problem-solving are essential for success.

Qualifikationen

• Strong technical experience within the Victorian workers compensation scheme is mandatory.
• Experience as a technical specialist or similar role in workers' compensation claims is preferred.
• Experience in managing relationships and competing stakeholder priorities.
• Superior time management and negotiating skills.
• Exceptional problem solving and strategic thinking abilities.
• Experience in coaching and supporting others.

Aufgaben

• Providing technical support to claims teams about the claims management process in line with Victorian workers compensation law and WorkSafe Victoria guidelines.
• Assisting the claims teams in their achievement of performance measures.
• Reviewing and providing feedback about current claims management practices and procedures ensuring emerging trends are identified and managed.
• Developing strategic initiatives and procedures to ensure all service, performance and compliance measures are achieved.
• Building and maintaining strong collaborative relationships with internal and external stakeholders.
• Assisting with organisational compliance with legal, governance and WorkSafe Victoria agent requirements.

Kenntnisse

Technical experience

Stakeholder management

Time management

Negotiation skills

Problem solving

Coaching

Jobbeschreibung

EML is Australia''s leading specialist in personal injury claims management, seeking a part-time Technical Specialist to join our Melbourne or Geelong team on a permanent, hybrid basis.

You''ll provide technical support to claims teams, review practices, and help drive compliance and performance measures under Victorian WorkSafe guidelines. Strong collaboration and problem-solving are essential for success.