Hybrid Scheduling Coordinator - Care Services

Australian Unity Limited; Penrith, Parramatta; Hybrid; AUD 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Community Leave

Wellbeing Leave

Deep Listening Leave

Hybrid work option

LinkedIn Learning access

Internal opportunities

Staff discounts

Fitness Passport

Novated Car Leasing

Zusammenfassung

Australian Unity is hiring a Scheduling Coordinator in NSW. In this fast-paced role you’ll plan and organise services, work with the supply and demand team to improve rostering using data and systems, ensuring timely, high-quality support for customers living at home.

Based at Penrith/Parramatta with hybrid work, the role involves rostering care workers, coordinating third-party bookings, and acting as first contact for scheduling inquiries.

Qualifikationen

• Experience in scheduling or rostering is ideal but not essential.
• Strong communication and service mindset.
• High attention to detail and compliance.
• Ability to manage changing priorities and tight deadlines.

Aufgaben

• Schedule and manage care worker rosters, including intraday changes and leave requests.
• Ensure compliance with rostering guidelines, training, and funding requirements.
• Coordinate third-party service bookings and supplier engagement.
• Act as first point of contact for customer scheduling enquiries, providing timely and friendly support.
• Use systems to maintain accurate data and support payroll accuracy.
• Provide workforce insights to leaders and assist with recruitment alignment.
• Deliver occasional after-hours support when rostered.
• Promote safety, quality, and compliance in all activities.

Kenntnisse

Scheduling

Roster planning

Customer service

Attention to detail

Communication

Microsoft Office

Process improvement

Tools

Microsoft Office

Jobbeschreibung

Australian Unity is hiring a Scheduling Coordinator in NSW. In this fast-paced role you’ll plan and organise services, work with the supply and demand team to improve rostering using data and systems, ensuring timely, high-quality support for customers living at home.

Based at Penrith/Parramatta with hybrid work, the role involves rostering care workers, coordinating third-party bookings, and acting as first contact for scheduling inquiries.