Hybrid Health Scheduling Coordinator

Australian Unity Limited; Central Coast Council; Hybrid; AUD 55,000 - 58,000; Full time

Benefits offered by this job

Hybrid work model (WFH + Office)

14 weeks parental leave

Staff discounts

Job summary

Australian Unity is seeking a Scheduling Coordinator to plan and organise services across the Greater Newcastle and Hunter Valley region. You will work with the supply and demand team to optimise rostering, ensuring timely, high-quality support for customers.

The role is full-time and hybrid, with four days in office (Tuggerah, Newcastle or Hunter Valley) and one day from home each week. Hourly rate of $40.38 plus superannuation, with responsibilities spanning staff rosters, contractor bookings,

Qualifications

• Experience in scheduling or rostering is ideal but not essential.
• High attention to detail and commitment to quality and compliance.
• Ability to work to tight deadlines and manage changing priorities.
• Strong communication skills and empathy for customers and colleagues.
• Proficiency in Microsoft Office and general administration practices.
• Experience using Procura/Genesys/Tableau/Easy Roster would be highly regarded.

Responsibilities

• Schedule and manage care worker rosters, including intraday changes and leave requests.
• Ensure compliance with rostering guidelines, training, and funding requirements.
• Coordinate third-party service bookings and supplier engagement.
• Act as first point of contact for customer scheduling enquiries, providing timely and friendly support.
• Use systems to maintain accurate data and support payroll accuracy.
• Provide workforce insights to leaders and assist with recruitment alignment.
• Deliver occasional after-hours support when rostered.
• Promote safety, quality and compliance in all activities.

Skills

Scheduling/ rostering

Communication skills

Microsoft Office

Procura/Genesys/Tableau/Easy Roster

Empathy

Tools

Procura

Genesys

Tableau

Easy Roster

Job description

Australian Unity is seeking a Scheduling Coordinator to plan and organise services across the Greater Newcastle and Hunter Valley region. You will work with the supply and demand team to optimise rostering, ensuring timely, high-quality support for customers.

The role is full-time and hybrid, with four days in office (Tuggerah, Newcastle or Hunter Valley) and one day from home each week. Hourly rate of $40.38 plus superannuation, with responsibilities spanning staff rosters, contractor bookings,