Enrolment & Sales Support Advisor (Hybrid)

Online-Education-Services; Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development

Health and wellbeing activities

Paid parental leave

Study assistance

Job summary

Online-Education-Services (OES) is seeking a Sales Admin & Support Advisor to provide administrative and operational support to our Higher Education and VET Sales teams. You will review student enrolment documentation, assist with enrolment processing, respond to enquiries, and ensure a seamless experience from application to commencement.

This six-month fixed-term contract offers hybrid working with three days in Cremorne office and the rest from home, plus opportunities for professional

Qualifications

• Experience in administration, customer service, or sales support.
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication skills.
• Solutions-focused mindset and ability to work independently.
• Experience with CRM systems and Microsoft Office preferred.

Responsibilities

• Review and assess student enrolment documentation against course entry requirements.
• Support Sales Consultants with enrolment processing and student enquiries.
• Ensure all enrolments meet quality and compliance standards.
• Provide timely responses to student and stakeholder requests in line with SLAs.
• Assist with onboarding activities and retention initiatives, including student follow-up and account setup.

Skills

Customer service

Administration

Attention to detail

Communication skills

Independent work

Tools

Microsoft Office

CRM systems

Job description

Online-Education-Services (OES) is seeking a Sales Admin & Support Advisor to provide administrative and operational support to our Higher Education and VET Sales teams. You will review student enrolment documentation, assist with enrolment processing, respond to enquiries, and ensure a seamless experience from application to commencement.

This six-month fixed-term contract offers hybrid working with three days in Cremorne office and the rest from home, plus opportunities for professional