Student Support & Administration Officer - Hybrid Role

Breakthru; Sydney; Hybrid; AUD 60,000 - 75,000; Part time

Benefits offered by this job

Salary Packaging: Up to $18,550 salary

Fitness Passport discounts

HCF Private Health Insurance discounts

Maxxia Rewards

Flexible work arrangements

Competitive remuneration

Supportive leadership team

Inclusive culture

Job summary

Breakthru College in Australia is seeking a highly organised and customer-focused RTO Student Support & Administration Officer to support enrolment, learner support and course information; coordinate admin, maintain records and training systems, support trainers and contribute to compliance.

You're passionate about helping people succeed, thrive in a fast-paced environment with shifting priorities; 3 days per week in office as part of our hybrid model, experience in administration or VET

Qualifications

• Experience in administration, training coordination, or the VET sector.
• Strong organisational skills and attention to detail.
• Excellent customer service and communication skills.
• Proficiency with databases, learning management systems and Microsoft Office.
• Ability to work independently while collaborating with a team.

Responsibilities

• Provide exceptional support to students throughout their learning journey.
• Manage course enquiries, enrolments and online learner support.
• Maintain student management, learning management and reporting systems.
• Support trainers and coordinate training delivery activities.
• Monitor student progress and assist with improving completion outcomes.
• Prepare reports and ensure accurate record keeping and data compliance.
• Contribute to continuous improvement and RTO compliance activities.

Skills

Administration

Customer Service

LMS Administration

MS Office

Data Entry

Training Coordination

Education

Experience in administration, training coordination, or VET sector

Tools

Learning Management System (LMS)

Databases

Job description

Breakthru College in Australia is seeking a highly organised and customer-focused RTO Student Support & Administration Officer to support enrolment, learner support and course information; coordinate admin, maintain records and training systems, support trainers and contribute to compliance.

You're passionate about helping people succeed, thrive in a fast-paced environment with shifting priorities; 3 days per week in office as part of our hybrid model, experience in administration or VET