Sales Admin & Onboarding Specialist - 6-Month Contract

Online Education Services; Cremorne; Hybrid; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Hybrid work

Cremorne office

Study assistance

Health and wellbeing

Job summary

Online Education Services seeks a Sales Admin & Support Advisor to assist Higher Education and VET Sales teams by assessing student documentation, supporting enrolments and handling inquiries. You will work with Sales Consultants to ensure accurate, efficient enrolments aligned with university policies and entry requirements.

This is a six-month fixed-term contract with a hybrid work model; three days in the Cremorne office and the remainder from home, supporting a seamless student journey

Qualifications

• Previous administration, customer service, or sales support experience.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Review and assess student enrolment documentation against course entry requirements.
• Support Sales Consultants with enrolment processing and student enquiries.
• Ensure all enrolments meet quality and compliance standards.
• Provide timely responses to student and stakeholder requests within SLAs.
• Assist with onboarding activities and retention initiatives.

Skills

Administrative tasks

Customer service

Sales support

CRM systems

Attention to detail

Tools

Microsoft Office

CRM software

Job description

Online Education Services seeks a Sales Admin & Support Advisor to assist Higher Education and VET Sales teams by assessing student documentation, supporting enrolments and handling inquiries. You will work with Sales Consultants to ensure accurate, efficient enrolments aligned with university policies and entry requirements.

This is a six-month fixed-term contract with a hybrid work model; three days in the Cremorne office and the remainder from home, supporting a seamless student journey