Hybrid Personal Injury Claims Lead - Remote + 2 Days Office

Haylo People; Melbourne; Hybrid; AUD 110,000 - 115,000; Full time

Benefits offered by this job

Flexible hybrid work

International firm"

Competitive salary + super

Job summary

HAYLO People is recruiting a Personal Injury Claims Specialist to manage a portfolio of sensitive historical claims. You will assess liability, coverage and exposure, and lead negotiations with insurers, claimants and legal representatives within a collaborative team.

The role offers flexible work arrangements, with opportunities to work from home plus two days in the office, and a salary up to $115,000 plus super.

Qualifications

• Experience managing complex claims, ideally within professional indemnity or similar insurance claims.
• Strong analytical skills to assess liability, policy coverage and financial exposure.
• Confident negotiating with a range of stakeholders on settlements.
• Excellent written and verbal communication, with ability to build relationships.
• Strong organisational skills to prioritise deadlines and manage a portfolio of files.
• Commercially minded, proactive and focused on positive claims outcomes.

Responsibilities

• Manage a portfolio of sensitive and complex historical claims from initial assessment through to resolution.
• Assess liability, policy coverage and financial exposure, developing strategies for claim resolution.
• Liaise with insurers, claimants, legal representatives, brokers and other stakeholders.
• Review claims, establish reserves and assess settlement and recovery opportunities.
• Manage settlement negotiations and collaborate to achieve commercially sound outcomes.
• Maintain client relationships with regular updates and recommendations on strategy.
• Identify opportunities for early intervention and cost-efficient claims management.

Skills

Claims management

Analytical skills

Negotiation

Communication

Organization

Commercial awareness

Job description

HAYLO People is recruiting a Personal Injury Claims Specialist to manage a portfolio of sensitive historical claims. You will assess liability, coverage and exposure, and lead negotiations with insurers, claimants and legal representatives within a collaborative team.

The role offers flexible work arrangements, with opportunities to work from home plus two days in the office, and a salary up to $115,000 plus super.