Senior Technical Specialist – NSW Workers’ Compensation (Remote)

Haylo People Pty Ltd; Sydney; Hybrid; AUD 106,000 - 130,000; Full time

Benefits offered by this job

Remote flexibility

Exposure to self-insurance environment

Job summary

Haylo People Pty Ltd in NSW seeks a Technical Specialist to support the Workers Compensation team. You will provide technical guidance to Case Managers on complex claims and help strengthen compliance across processes to improve outcomes.

You will work with leadership to drive performance, mentor staff, and influence claims strategy while leveraging exposure to a self-insurance environment. Salary is up to AU$118,000+super.

Qualifications

• Strong end-to-end NSW Workers Compensation claims management experience.
• Experience in a technical specialist role or senior Case Manager ready to step up.
• Solid knowledge of NSW Workers Compensation legislation and compliance.
• Experience handling complex claims, ideally in a self-insurance environment.
• Excellent communication with diverse stakeholders.

Responsibilities

• Provide technical advice to Case Managers on complex claims.
• Review ongoing liability and compliance-related decisions.
• Coach Case Managers to enhance technical knowledge and decision-making.
• Support claims strategy reviews to improve progression and outcomes.
• Collaborate with Team Leaders to close gaps and raise performance.

Skills

End-to-end claims mgmt

Regulatory compliance

Technical guidance

Communication skills

Stakeholder engagement

Job description

Haylo People Pty Ltd in NSW seeks a Technical Specialist to support the Workers Compensation team. You will provide technical guidance to Case Managers on complex claims and help strengthen compliance across processes to improve outcomes.

You will work with leadership to drive performance, mentor staff, and influence claims strategy while leveraging exposure to a self-insurance environment. Salary is up to AU$118,000+super.