Hybrid Operations Support Specialist

HCML; Tewkesbury; Híbrido; AUD 45 000 - 56 000; Tempo integral

Resumo da oferta

HCML is seeking a proactive Operational Support Administrator to join our team in a hybrid role based in Tewkesbury and Worcester. The position offers £26,500 per annum and standard hours of 37.5 per week, Monday to Friday.

You will drive efficiency across business support functions, deliver excellent customer service, and support with onboarding, reimbursements, appointments and portal troubleshooting. The role requires strong administrative skills, IT literacy, and experience with CRM and

Qualificações

• Experience in admin support and customer service.
• Proficient with office software and portals.

Responsabilidades

• Manage client reimbursements and onboarding questionnaires.
• Arrange client appointment bookings and handle calls.
• Provide frontline customer support and troubleshoot portal issues.
• Coordinate weekly clinic duties at Barbourne – Worcester.
• Process communications and maintain office supplies.

Conhecimentos

Customer service

Administrative skills

Communication

Time management

Ferramentas

CRM

SharePoint

Outlook

Teams

Business Central

Rio

Mitel

Descrição da oferta de emprego

HCML is seeking a proactive Operational Support Administrator to join our team in a hybrid role based in Tewkesbury and Worcester. The position offers £26,500 per annum and standard hours of 37.5 per week, Monday to Friday.

You will drive efficiency across business support functions, deliver excellent customer service, and support with onboarding, reimbursements, appointments and portal troubleshooting. The role requires strong administrative skills, IT literacy, and experience with CRM and