Hybrid Franchise Applications Coordinator

The Lottery Corporation; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Generous leave options

Learning & development platform

Career progression opportunities

Inclusion & Diversity initiatives

Volunteer/community partnerships

Job summary

The Lottery Corporation in Brisbane is seeking a detail-oriented franchise operations professional to coordinate end-to-end franchise applications, liaise with accountants, brokers and solicitors, and support regulatory compliance.

You will provide guidance to franchisees, analyse assessments, prepare reports, and help the team deliver a seamless applicant journey while contributing to Australia's leading lottery franchise network.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent customer service and stakeholder management.
• Confident negotiator and able to drive outcomes.
• Ability to manage competing priorities and work autonomously.
• Familiarity with MS Office and the Franchising Code of Conduct desirable.

Responsibilities

• Coordinate end-to-end franchise application process for existing and prospective franchisees.
• Provide quality advice and act as the main connection between franchisees and internal stakeholders.
• Coordinate site and applicant assessments, analyze findings and prepare clear reports.
• Liaise with accountants, brokers and solicitors to progress applications.
• Prepare documentation and ensure compliance with regulatory requirements and the Franchising Code of Conduct.

Skills

Attention to detail

Customer service

Negotiation skills

Autonomy & prioritisation

MS Office proficiency

Job description

The Lottery Corporation in Brisbane is seeking a detail-oriented franchise operations professional to coordinate end-to-end franchise applications, liaise with accountants, brokers and solicitors, and support regulatory compliance.

You will provide guidance to franchisees, analyse assessments, prepare reports, and help the team deliver a seamless applicant journey while contributing to Australia's leading lottery franchise network.