Franchise Operations & Compliance Manager

7-Eleven Australia | 领英; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Remote flexibility

Social Club and Open Committee events

LinkedIn Learning access

Job summary

7-Eleven Australia is seeking a role within the Franchise team to manage the end-to-end lifecycle, including recruitment, agreement preparation, renewals, engagement, and governance across franchisees.

You will work with internal stakeholders across legal, finance and operations, interpreting business financials and presenting to prospective franchisees, with a hybrid office model three days a week in Australia.

Qualifications

• Experience interpreting business financials and reviewing contractual documentation.
• Ability to understand financial performance and income/expense mechanics.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage and support franchisee recruitment processes.
• Prepare and coordinate franchise agreements and renewal documentation.
• Conduct face-to-face interviews and presentations with prospective franchisees.
• Support engagement activities, documenting issues, resolving matters where appropriate and escalating complex or high‑risk cases.
• Compliance tracking, reporting, process improvement and governance across recruitment, agreements, renewals and franchisee engagement.

Skills

Franchise recruitment

Franchise agreements

Stakeholder management

Financial understanding

Presentation to franchisees

Documentation skills

Job description

7-Eleven Australia is seeking a role within the Franchise team to manage the end-to-end lifecycle, including recruitment, agreement preparation, renewals, engagement, and governance across franchisees.

You will work with internal stakeholders across legal, finance and operations, interpreting business financials and presenting to prospective franchisees, with a hybrid office model three days a week in Australia.