Hybrid CRM Systems Administrator | D365 & Power Platform

Clicks IT Recruitment

North Sydney

Hybrid

AUD 105,000 - 110,000

Full time

3 days ago

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Benefits offered by this job

Hybrid working

Job summary

Clicks IT Recruitment is partnering with a leading Australian organisation to recruit a CRM Systems Administrator in a hybrid Sydney or Melbourne-based role. The successful candidate will administer the enterprise CRM platform, manage access and security, and work with cross-functional teams to ensure reliability and data quality.

Exposure to Dynamics 365 is valued as the company explores future CRM capabilities.

Qualifications

Experience administering Microsoft Dynamics 365 or other enterprise CRM platforms.
Ability to manage user access, security roles and permissions across CRM systems.
Strong troubleshooting and problem-solving skills in a live CRM environment.
Understanding of CRM data quality, governance and system administration.

Responsibilities

Administer and support the enterprise CRM platform.
Manage user accounts, security roles and access permissions.
Monitor platform health, performance and system availability.
Troubleshoot user issues and provide operational support.
Maintain data integrity and support data quality initiatives.
Assist with system upgrades, testing and release activities.
Support Power Platform applications and automated workflows.
Maintain documentation, governance and configuration records.
Collaborate with technical teams supporting integrations and enterprise applications.
Identify opportunities to improve platform performance and user experience.