Hybrid Collections & Cash Flow Specialist

SIXT Australia; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Leave & wellbeing benefits

Discounts (SIXT)

Job summary

SIXT Australia is seeking a results-driven Collections Specialist to join the Finance team in Sydney. You will manage a portfolio of customer accounts, drive overdue debt resolution, and support cash flow across the business in a high-volume environment.

This permanent full-time hybrid role based at North Sydney combines office days with work-from-home flexibility, reporting to the Accounts Receivable Team Leader. Strong communication, negotiation, and attention to detail are essential.

Qualifications

• Minimum 3 years’ experience in collections, accounts receivable, or credit control.
• Strong communication skills for stakeholder and customer relationships.
• Proven ability to manage high-volume ledgers and prioritize tasks.
• Experience in collections, negotiating payment arrangements, and reducing overdue debt.
• Excellent attention to detail and ability to maintain accurate financial records.
• Problem-solving skills to investigate discrepancies and resolve issues.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Manage invoicing and ensure accurate and timely processing across multiple business units.
• Monitor aged debtors and follow up outstanding payments, including collections activity.
• Build and maintain relationships with internal stakeholders and external customers.
• Handle high-volume customer ledgers, ensuring payments are allocated correctly and on time.
• Assess customer creditworthiness and support credit risk decisions.
• Conduct collections calls and negotiate payment arrangements.
• Investigate and resolve billing issues, disputes, and AR exceptions.
• Escalate complex payment issues and support governance-compliant resolution.
• Maintain records and support month-end reporting.
• Support process improvements in AR processes.
• Assist with refunds and ensure customer accounts are accurate.

Skills

Collections experience (3+ years)

Stakeholder management

High-volume ledger handling

Negotiation & payment arrangements

Attention to detail

Problem solving

MS Office experience

Job description

SIXT Australia is seeking a results-driven Collections Specialist to join the Finance team in Sydney. You will manage a portfolio of customer accounts, drive overdue debt resolution, and support cash flow across the business in a high-volume environment.

This permanent full-time hybrid role based at North Sydney combines office days with work-from-home flexibility, reporting to the Accounts Receivable Team Leader. Strong communication, negotiation, and attention to detail are essential.