O2C Collections Specialist | Hybrid, Growth & Impact

ABB Inc; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working model (2 days in office

Generous salary package

Career development opportunities

Job summary

ABB Finance is seeking an experienced Order-to-Cash professional in Sydney to manage end-to-end cash collection for a portfolio of accounts. You will drive timely collections, resolve disputes, and partner with customers and internal teams to optimise cash flow.

The role offers a hybrid working model with 2 days in the office, a stable team, and access to advanced finance systems. Suitable for candidates with strong AR/OC skills and SAP experience.

Qualifications

• Experience in Accounts Receivable, Credit Control, Collections, or an Order-to-Cash environment.
• Proven success managing high-volume collections in a corporate setting.
• Strong problem-solving skills with the ability to resolve disputes and drive outcomes.
• Customer-focused with excellent relationship management and communication skills.
• Highly organised, detail-oriented, and able to manage competing priorities.
• Strong numerical and reconciliation skills.
• Proficient in Microsoft Office applications.
• SAP experience highly regarded.
• Exposure to CFIN or other modern collections platforms is advantageous.

Responsibilities

• Manage the Order-to-Cash process across a portfolio of accounts.
• Drive collections activities and follow up outstanding invoices.
• Investigate and resolve disputes, deductions, and payment issues.
• Negotiate payment arrangements and improve debt recovery outcomes.
• Maintain collection worklists and prioritise activities effectively.
• Handle customer queries, remittance advice, and invoice requests.
• Perform account reconciliations and ensure accurate record keeping.
• Build strong relationships with internal and external customers.
• Work closely with stakeholders to resolve issues and optimise cash flow.
• Ensure compliance with SOPs, policies, and controls.

Skills

Accounts Receivable

Credit Control

Collections

Order-to-Cash

Relationship Management

Microsoft Office

Tools

SAP

CFIN

Job description

ABB Finance is seeking an experienced Order-to-Cash professional in Sydney to manage end-to-end cash collection for a portfolio of accounts. You will drive timely collections, resolve disputes, and partner with customers and internal teams to optimise cash flow.

The role offers a hybrid working model with 2 days in the office, a stable team, and access to advanced finance systems. Suitable for candidates with strong AR/OC skills and SAP experience.