Hybrid Cloud Support Technician — AD/Azure Expert, $85k

First Focus; Brisbane; Hybrid; AUD 51.000 - 85.000; Vollzeit

Benefits dieser Stelle

Tesla company car (conditions)

Hybrid working arrangements

10 paid training days

Exam fees covered

FastTrack mentoring

MAD Council

Zusammenfassung

First Focus, Australia’s top MSP, is hiring for a hybrid Service Desk/Advanced IT Support role in Brisbane. You’ll handle tickets across AD, Azure, M365, and Exchange, troubleshoot desktops, servers, and networks, and support cloud platforms like Azure AD, Entra, Hyper-V, Citrix, and AWS.

The role blends desk-based work with onsite deployments to client sites. You’ll collaborate with senior engineers, contribute to migrations and deployments, and enjoy a hybrid work model with a focus on growth

Qualifikationen

• Experience with Azure AD, Exchange, and Windows Server in enterprise environments.
• Ability to troubleshoot desktops, servers, and network issues across the stack.
• Strong communication and customer service mindset with ticketing systems.

Aufgaben

• Resolve tickets across Microsoft AD, Azure, M365, and Exchange.
• Troubleshoot desktops, servers, firewalls, and networks.
• Support cloud platforms such as Azure AD, Entra, Hyper-V, Citrix, AWS.
• Contribute to project deployments when needed.
• Balance desk-based support with onsite work.
• Collaborate with senior engineers to optimize environments.
• Travel to client sites as required (fuel/parking provided).

Kenntnisse

Azure AD

Windows Server

Exchange

Cloud platforms

Jobbeschreibung

First Focus, Australia’s top MSP, is hiring for a hybrid Service Desk/Advanced IT Support role in Brisbane. You’ll handle tickets across AD, Azure, M365, and Exchange, troubleshoot desktops, servers, and networks, and support cloud platforms like Azure AD, Entra, Hyper-V, Citrix, and AWS.

The role blends desk-based work with onsite deployments to client sites. You’ll collaborate with senior engineers, contribute to migrations and deployments, and enjoy a hybrid work model with a focus on growth