Hybrid Claims Consultant - Civil Liability & Risk Advisory

Employers Mutual Management Pty Ltd; Adelaide; Hybrid; AUD 59,000 - 65,000; Full time

Benefits offered by this job

Hybrid work options

Annual incentive scheme (TBD)

Professional development opportunities

Job summary

Marsh in Adelaide is seeking a Claims Consultant to join the local team. The role is hybrid, requiring at least three days in the office each week, and involves claims administration, settlements, and providing risk advice related to civil liability matters.

You will work with councils, claimants, lawyers and assessors to manage a portfolio of claims and support timely resolutions. Prior experience is valuable, and a legal qualification is preferred but not essential.

Qualifications

• Experience managing claims processes from inception through to finalisation (not essential)
• Strong written and verbal communication skills
• Analytical, negotiation and advocacy skills
• Data processing, analysis and reporting skills
• Attention to detail and ability to work independently
• Legal qualification preferred (but not essential)

Responsibilities

• Undertake technical claims administration: gather information, determine claims, prepare correspondence, calculate settlements and process payments
• Support timely claims resolution and risk advice for civil liability matters
• Build and maintain relationships with external and internal stakeholders
• Provide administrative and claims management support to meet service standards and team objectives
• Support onsite client servicing and other ad hoc tasks

Job description

Marsh in Adelaide is seeking a Claims Consultant to join the local team. The role is hybrid, requiring at least three days in the office each week, and involves claims administration, settlements, and providing risk advice related to civil liability matters.

You will work with councils, claimants, lawyers and assessors to manage a portfolio of claims and support timely resolutions. Prior experience is valuable, and a legal qualification is preferred but not essential.