Hybrid Assistant Strata Manager: Growth & Support

The PICA Group; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Growth opportunities

Hybrid working 50/50

Challenging work

Belonging to a supportive team

Giving back to communities

PICA Perks: discounts and wellbeing

Job summary

The PICA Group is seeking an Assistant Strata Manager in Sydney to support property owners with day-to-day administration, compliance, and operations. You will handle client inquiries, prepare minutes, and coordinate with internal teams to ensure timely service and statutory deadlines.

Ideal candidates bring administrative or customer service experience, proficiency with Outlook, Word, Excel, and Teams, and a strong eye for detail.

Qualifications

• Experience in administration and/or customer service is required.
• Backgrounds in real estate, finance, insurance or other professional services are common.
• Strong communication and organisational skills are essential.

Responsibilities

• Respond to client enquiries with professionalism and follow through on resolution.
• Prepare and issue meeting notices, agendas, and minutes.
• Liaise with internal teams to coordinate repairs, maintenance and contractor requests.
• Keep accurate records and support compliance and financial processes.
• Organise workloads to meet statutory deadlines and client expectations.

Skills

Administration

Customer service

Communication

Time management

Attention to detail

Tools

Outlook

Word

Excel

Teams

Job description

The PICA Group is seeking an Assistant Strata Manager in Sydney to support property owners with day-to-day administration, compliance, and operations. You will handle client inquiries, prepare minutes, and coordinate with internal teams to ensure timely service and statutory deadlines.

Ideal candidates bring administrative or customer service experience, proficiency with Outlook, Word, Excel, and Teams, and a strong eye for detail.