Hybrid Appliance & HVAC Service Technician

Fisher & Paykel Appliances Ltd; Melbourne; Híbrido; AUD 70.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

Training opportunities

Product discounts

Career development

Global organisation

Resumo da vaga

Fisher & Paykel Appliances Ltd in Melbourne is seeking a Hybrid Service Technician to join our Service Operations team across VIC. You will diagnose faults, repair appliances, and provide expert customer support in home visits, with a strong emphasis on safety and quality.

Ideal candidates have HVAC, refrigeration, appliance servicing or related trade experience, current licences, and a commitment to continuous learning within a global organisation.

Qualificações

• Relevant appliance service, electrical, refrigeration, HVAC, gas, plumbing, or technical trade qualification.
• Current licences, registrations, endorsements, or certifications relevant to the work undertaken.
• Current driver's licence.

Responsabilidades

• Deliver outstanding customer experiences while representing the Fisher & Paykel brand in customers' homes.
• Diagnose, troubleshoot, repair, and test appliances and other supported products within your training, capability, and licensing requirements.
• Clearly explain diagnoses, recommendations, and repair outcomes to customers.
• Use approved diagnostic tools, technical information, and repair methods to achieve high-quality outcomes.
• Maintain accurate job records, service documentation, and parts usage information.
• Manage van stock, tools, testing equipment, and company assets responsibly.
• Work collaboratively with technical support, service operations, and training teams to resolve customer issues.
• Identify recurring product or service issues and provide feedback to support continuous improvement.
• Maintain the highest standards of safety, compliance, and professionalism at all times.

Conhecimentos

HVAC

Refrigeration

Appliance servicing

Electrical

Gas

Plumbing

Fault-finding

Troubleshooting

Customer service

Communication

Digital systems

Service management tools

Formação

Technical trade qualification

HVAC license

Ferramentas

Service management tools

Descrição da vaga

Fisher & Paykel Appliances Ltd in Melbourne is seeking a Hybrid Service Technician to join our Service Operations team across VIC. You will diagnose faults, repair appliances, and provide expert customer support in home visits, with a strong emphasis on safety and quality.

Ideal candidates have HVAC, refrigeration, appliance servicing or related trade experience, current licences, and a commitment to continuous learning within a global organisation.