HVAC Technical Advisor & Training Specialist

Daikin; Perth; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Performance bonus

Car allowance

On-the-job training

Discounted health fund

Job summary

Daikin Australia is seeking a technically skilled professional to provide information and support on Daikin's product range. The role is based in our Perth Office in Forrestfield, WA, reporting to the Technical Supervisor.

You will help end users, dealers and service staff resolve issues with accurate information and data-driven guidance. The ideal candidate holds an HVAC trade qualification or engineering degree, is passionate about training others, and demonstrates excellent communication

Qualifications

• HVAC trade qualification or engineering degree required.
• Strong interest in the training aspect of the HVAC industry.
• Willingness to continually learn about HVAC technologies.
• Excellent communication and ability to build rapport with clients.
• Knowledge of HVAC and control systems preferred; service technician experience valued.

Responsibilities

• Provide technical support to end users, dealers and internal service staff.
• Develop a relationship with the client to ensure requirements are met.
• Ensure information supplied is accurate and reliable.
• Utilise product data and service manuals to provide true and accurate information.
• Enter all calls into the database with a clear summary of the problem and recommended action.

Skills

Communication

Rapport building

HVAC knowledge

Control systems

Service experience

Education

HVAC trade qualification or Engineering degree

Job description

Daikin Australia is seeking a technically skilled professional to provide information and support on Daikin's product range. The role is based in our Perth Office in Forrestfield, WA, reporting to the Technical Supervisor.

You will help end users, dealers and service staff resolve issues with accurate information and data-driven guidance. The ideal candidate holds an HVAC trade qualification or engineering degree, is passionate about training others, and demonstrates excellent communication