HVAC Technical Advisor & Trainer

Daikin; Perth; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Performance bonus

Car allowances

Discounted health fund

Free parking on site

Job summary

Daikin Australia, based in Perth, is seeking a technically skilled person to provide product support and problem resolution for customers and service staff. The role involves using Daikin manuals and product data to give accurate information and improve client confidence.

You will work from the Forrestfield office, reporting to the Technical Supervisor, and engage with dealers and internal teams to meet client requirements and document calls thoroughly.

Qualifications

• HVAC trade qualification or engineering degree is required.
• Strong desire to progress into training within HVAC.
• Excellent communication and rapport-building abilities.
• Knowledge of HVAC and control systems is advantageous.

Responsibilities

• Provide technical information and support for Daikin’s product range.
• Assist users to resolve problems and document calls with clear action plans.
• Develop relationships with clients to ensure requirements are met and expectations are managed.
• Utilize product data and service manuals to supply accurate information.

Skills

HVAC qualification

Engineering degree

Communication skills

Client relations

Maintenance knowledge

Job description

Daikin Australia, based in Perth, is seeking a technically skilled person to provide product support and problem resolution for customers and service staff. The role involves using Daikin manuals and product data to give accurate information and improve client confidence.

You will work from the Forrestfield office, reporting to the Technical Supervisor, and engage with dealers and internal teams to meet client requirements and document calls thoroughly.