HVAC/R Inside Sales Specialist — Growth & Benefits

Kerr Controls & Kerr Smart Energy; Sydney; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental and Vision benefits

Life and disability insurance

Paid Vacation Time

Company Matched Retirement Savings (RP

Employee Family Assistance Program

Employee Referral Program

Job summary

Kerr Controls Ltd. is seeking an Inside Sales Representative to support HVAC/R customers from our Sydney location. You will assist with day-to-day account needs, quotations, and order processing, while coordinating with the outside sales team to drive branch revenue growth.

The role requires wholesale Inside Sales experience, strong HVAC/R product knowledge, and keen attention to detail. A positive, proactive attitude and willingness to train are essential.

Qualifications

• Previous wholesale Inside Sales experience and strong HVAC/R product knowledge.
• Intermediate computer skills.
• Meticulous attention to detail for order entry.
• Ensure accurate and thorough completion of all paperwork.
• Adhere to safe and efficient work practices.
• Maintain diligent follow-up on tasks and customer needs.
• Exhibit a strong passion for helping customers succeed in their business.
• Willingness to participate in both technical and professional training.
• Must maintain an exceptionally positive and enthusiastic attitude.

Responsibilities

• Provide knowledgeable product support and basic solutions for HVAC/R customers and day-to-day account needs.
• Contribute to meeting sales targets and support overall branch revenue growth.
• Follow up with vendors on lead times, stock availability, etc.
• Build and maintain positive working relationships with customers and suppliers.
• Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.
• Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.
• Competent computer skills with experience using sales, inventory, and customer management software.
• Participate in training and development activities and support the onboarding of new team members when required.

Skills

Wholesale Inside Sales

HVAC/R knowledge

Intermediate computer skills

Order entry accuracy

Customer service oriented

Tools

CRM software

Job description

Kerr Controls Ltd. is seeking an Inside Sales Representative to support HVAC/R customers from our Sydney location. You will assist with day-to-day account needs, quotations, and order processing, while coordinating with the outside sales team to drive branch revenue growth.

The role requires wholesale Inside Sales experience, strong HVAC/R product knowledge, and keen attention to detail. A positive, proactive attitude and willingness to train are essential.