HVAC-R Trade Counter: Customer Care & Growth Path

Reece Group; Sydney; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Structured learning and development

Generous discounts for renovation

Reece Boost

Paid parental leave

Job summary

Reece Group in St Leonards (Sydney) invites applications for a Branch Staff position within HVAC-R. You’ll help tradespeople and contractors access products, while supporting daily branch operations and customer service.

This role offers a clear growth path toward future leadership across our network. As you learn from experienced Branch Leaders, you’ll gain hands-on exposure to retail, stock control, deliveries, and personalised service.

Qualifications

• Experience in retail sales or leadership preferred.
• Willingness to learn new systems.
• Must have a clean, valid driver’s licence.

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Maintaining a safe, organised, and welcoming branch environment
• Make deliveries to customers using a company vehicle
• Continue upskilling with tailored on the job training initiatives
• Learning the operational and commercial skills that form the foundation of future leadership roles

Skills

Customer service

Retail sales

Leadership potential

Computer literacy

Driver's license

Job description

Reece Group in St Leonards (Sydney) invites applications for a Branch Staff position within HVAC-R. You’ll help tradespeople and contractors access products, while supporting daily branch operations and customer service.

This role offers a clear growth path toward future leadership across our network. As you learn from experienced Branch Leaders, you’ll gain hands-on exposure to retail, stock control, deliveries, and personalised service.