Human Resources Manager

Frenchville Sports Club; Rockhampton Regional; On-site; AUD 100,000 - 115,000; Full time

Benefits offered by this job

Christmas bonus

Staff recognition programs

On-the-spot rewards

Employee discounts

Wellbeing support

Team social events

Job summary

Frenchville Sports Club is seeking an experienced Human Resources Manager to lead HR and payroll functions within a busy hospitality and community club environment. Reporting to the COO, you will manage payroll, recruitment, employee relations and staff development across shifts and departments.

This standalone HR role focuses on practical, approachable leadership, ensuring compliant employment practices and a positive, respectful workplace culture that supports our people and community values.

Qualifications

• Senior HR generalist with independent advisory to managers.
• Hands-on Australian payroll processing for award-based workforce.
• Strong knowledge of Australian employment standards and payroll obligations.
• Experience in recruitment, ER, performance management and policy development.
• Relevant qualification in HR or related discipline, or substantial equivalent.
• Strong communication, attention to detail, and proficiency with HR/payroll systems.
• Experience in hospitality or licensed clubs is highly regarded.
• Current driver's license and ability to obtain credentials.

Responsibilities

• Manage the complete payroll cycle including timesheets, pay rates, penalties and leave.
• Produce payroll reporting, superannuation and reconciliations.
• Coordinate recruitment, contracts, onboarding, probation reviews and departures.
• Provide practical HR advice and coach managers on performance and ER matters.
• Support staff culture through engagement, wellbeing and feedback initiatives.
• Coordinate training, maintain qualification/licence records, build team capability.
• Maintain HR policies, confidential records, and workforce reporting.
• Coordinate HR-related WHS activities and return-to-work arrangements.

Skills

Senior HR Generalist

HR management

Australian payroll

Award interpretation

Communication skills

Discretion

HR systems

Stakeholder management

Hospitality experience

Education

HR-related qualification

Tools

HRIS

Payroll software

MS Excel

Job description

Help shape the way we support, develop and engage our people

Frenchville Sports Club is seeking an experienced and approachable Human Resources Manager to lead our HR and payroll functions and contribute to a positive, respectful and accountable workplace.

As an established community club, our people support a diverse range of hospitality, sporting and community activities. This role offers the opportunity to work closely with our leaders and employees, strengthen our people practices and make a meaningful contribution across the Club.

About the role

Reporting directly to the Chief Operations Officer, you will take responsibility for the Club’s day-to-day HR services and complete payroll cycle, working closely with the Chief Financial Officer / Finance team and Department Managers.

This is a hands-on, standalone HR position. You will be comfortable processing payroll, supporting a manager through a sensitive employment matter, coordinating recruitment and following through on initiatives that improve staff engagement and development.

You will also be a visible and approachable point of contact for employees across departments and shifts.

Your key responsibilities will include:

• Managing the complete payroll cycle, including timesheets, award interpretation, pay rates, penalties, allowances, leave, adjustments and final payments.
• Completing payroll reporting, superannuation and reconciliations, and working with the CFO on financial controls and required approvals.
• Coordinating recruitment, employment contracts, onboarding, probation reviews and employee departures.
• Providing practical HR advice and coaching managers through performance management, employee relations, grievances and workplace investigations.
• Supporting staff culture through recognition, communication, employee feedback, wellbeing and engagement initiatives.
• Coordinating training and development, maintaining qualification and licence records, and supporting managers to build their teams’ capability.
• Maintaining HR policies, confidential employee records and systems, and providing workforce reports and recommendations to the COO.
• Coordinating HR-related workplace health and safety activities, psychosocial risk initiatives, workers’ compensation and return-to-work arrangements.
• Contributing to workforce planning, retention, succession and improvements to HR and payroll processes.

About you

You are an organised and practical HR professional who builds trust, exercises sound judgement and follows matters through. You balance an approachable manner with the confidence to address issues fairly and consistently.

You will bring:

• Experience in a senior HR generalist or HR management role, providing independent advice and support to managers.
• Proven hands-on experience processing Australian payroll for an award-based workforce with varied employment types and shift arrangements.
• Strong knowledge of Australian employment conditions, the National Employment Standards, award interpretation and payroll obligations.
• Experience in recruitment, employee relations, performance management, investigations and policy development.
• A relevant qualification in human resources, business or a related discipline, or substantial equivalent practical experience.
• Strong communication skills, attention to detail and proficiency in HR and payroll systems, spreadsheets and Microsoft Office.
• Professionalism, discretion and the ability to manage competing priorities and sensitive information.
• Experience in hospitality, licensed clubs or a comparable service environment would be highly regarded, as would knowledge of the Registered and Licensed Clubs Award and experience in injury management.
• A current driver’s licence is required, together with the ability to obtain or maintain credentials relevant to assigned duties. Reasonable flexibility will also be needed for meetings, training and employee support across different shifts.

Competitive remuneration: Full-time salaried position offering $100,000-$115,000 plus superannuation, depending on skills and experience.

Professional development and career growth: Ongoing leadership development, relevant HR and payroll training, and opportunities for career progression.

Autonomy and influence: Take ownership of the Club’s HR and payroll functions, contribute ideas and shape our people practices and workplace culture.

Supportive leadership: Report directly to the Chief Operations Officer and work closely with an experienced management team.

Rewards and recognition: Christmas bonus, staff recognition programs and on-the-spot rewards that acknowledge your contribution.

Employee discounts: Enjoy discounts across the Club’s food and beverage outlets.

Wellbeing support: Access free, confidential counselling through our Employee Assistance Program.

Team connection: Plan and enjoy staff social events throughout the year, including our famous Good Friday and Christmas celebrations!

Community contribution: Build your career with an established club that supports local sport and gives back to the Central Queensland community.