Human Resources Manager

Samuels Donegan; Melbourne; On-site; AUD 150,000 - 160,000; Full time

Job summary

A leading company in the insurance and automotive services industry seeks an HR function leader to oversee transformation and cultural change during growth. This permanent full-time role requires ownership of HR processes and systems, fostering employee engagement, and supporting operational leaders in a fast-paced environment. Ideal candidates will have experience in regulated environments and a strong background in contemporary HR practices.

Qualifications

• Experience in financial services and HR lifecycle management.
• Ability to foster culture during organizational growth.
• Strong knowledge of HR systems and tools.

Responsibilities

• Drive recruitment, onboarding, and cultural integration.
• Establish scalable HR systems and processes.
• Coach senior stakeholders on performance and engagement.

Skills

Leadership

Coaching

Communication

Performance Management

Education

Degree in Human Resources or related field

Tools

Employment Hero

Job description

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Unlock Your Potential

• $150,000 - $160,000 inc. super
• Permanent Full-Time

What’s the Brief?

This organisation is a leading player in the insurance and automotive services industry, providing advanced claims and repair management solutions to major clients across fleet, logistics, and consumer sectors. Operating across multiple international hubs, the business is undergoing significant transformation and has plans to triple in size over the next 3–4 years. Following recent structural changes, they are seeking a confident, hands-on people leader to take full ownership of the HR function. This role is critical in driving recruitment, onboarding, and cultural integration while leveraging newly implemented systems to support scale and performance in a high-pressure, fast-paced environment.

Is This Your Perfect Match?

This role has been created to stabilise and rebuild the HR function during a period of significant organisational growth and cultural change. Operating with autonomy and influence, this person will play a key role in supporting operational leaders, improving employee experience, and building the foundations required to support a high-growth environment.

Your Impact

• Leverage HR systems (e.g. Employment Hero) to drive efficiency and consistency across the employee lifecycle
• Coach and support leaders on people matters including performance, engagement, and team development
• Build and formalise HR processes, documentation, and value propositions to support retention and culture
• Take ownership of the full employee lifecycle
• Establish scalable HR systems and processes
• Embed structure into the business

What You Bring to the Table

• Experience working in regulated environments within the financial services industry is extremely desirable
• Proven experience owning the full HR lifecycle in a scaling environment
• Confidence navigating ambiguity and bringing structure to underdeveloped HR functions
• Strong working knowledge of contemporary HR systems and tools (ideally Employment Hero or similar)
• The ability to coach, challenge and influence senior stakeholders while remaining approachable and grounded
• A practical, hands-on mindset with the resilience to operate in a high-pressure, resource-constrained setting
• Experience building or rebuilding culture, ideally in environments undergoing growth, integration or change

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Insurance, Financial Services, and Professional Services

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