People Services Manager

Family Life; Melbourne; On-site; AUD 105,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Generous salary packaging

Employee Assistance Program

Additional Paid Leave for End of Year Closedown

Job summary

A community-focused organization in Melbourne is seeking a People Services Manager to lead a dedicated HR team. This role involves driving people initiatives, mentoring staff, and ensuring compliance with employment laws. The ideal candidate will have extensive HR experience and a commitment to developing inclusive practices. Join a mission-driven organization where your contributions make a significant impact on the community.

Qualifications

• Proven experience in a senior HR generalist role.
• Strong understanding of employment and industrial relations.
• A genuine commitment to equity and inclusion.

Responsibilities

• Drive strategic people initiatives aligned with the organization's mission.
• Lead and mentor a high-performing People Services team.
• Oversee recruitment, onboarding, and performance management.

Skills

Leadership

Strong knowledge of employment law

Strategic thinking

Collaboration

Passion for equity and inclusion

Education

Relevant HR qualification

Job description

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Direct message the job poster from Family Life

People and Culture Coordinator at Family Life

Lead with purpose. Build a workplace where people thrive

• Work locally in the Bayside Area and make a difference within our Community
• Enjoy flexible work options and a great team culture
• Competitive Salary + Generous Salary Packaging

The Opportunity

At Family Life our vison is to build capable communities, strong families and thriving children. For over 50 years, we’ve been delivering innovative, wraparound support to children, families, and individuals. Now, we’re looking for a passionate and strategic People Services Manager to help us build the kind of workplace that makes this impact possible.

As our People Services Manager, you’ll lead a small, dedicated team to deliver the full spectrum of people services—from recruitment and onboarding to performance, development, and compliance. You’ll be a trusted advisor to senior leaders, a mentor to your team, and a champion of our values-driven, inclusive culture.

This is more than a HR role—it’s an opportunity to shape the future of a purpose-led organisation and ensure our people feel safe, supported, and inspired to do their best work.

Key Responsibility Areas

• Driving strategic people initiatives aligned with Family Life’s mission and values
• Leading and mentoring a high-performing People Services team
• Overseeing recruitment, onboarding, performance, and development programs
• Managing employee relations and ensuring compliance with employment legislation
• Leading the implementation of a new HRIS and modernising HR operations
• Fostering a culture of wellbeing, recognition, and continuous improvement

Our Ideal Candidate

• Proven experience in a senior HR generalist role
• Strong knowledge of employment law and industrial relations
• A collaborative leadership style and a passion for developing others
• Strategic thinking with hands-on operational capability
• A genuine commitment to equity, inclusion, and social impact

Who We Are

At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships. We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.

Working at Family Life is more than just a job. It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.

Additionally, you will have access to:

• Flexible work options and a great team culture
• Salary packaging (receive up to an extra $18,500 in tax-free pay per year)
• Additional Paid Leave for End of Year Closedown
• Purchased Annual Leave Scheme
• Employee Assistance Program, a free and confidential counselling service for employees

How to Apply

You can view the full position description and submit your confidential application—including a CV and cover letter addressing the key selection criteria—via the Family Life Careers page.

For further information regarding the position please contact Kate Saporta, Chief Financial Officer on [phone].

*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.Please apply now to ensure you do not miss out!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.

Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Non-profit Organizations

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