HR Operations & Systems Coordinator

LGT; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

LGT is seeking an HR Operations and Systems Coordinator in Melbourne to streamline workflows, leverage technology and support responsible AI adoption across HR.

You will map bottlenecks, trial digital tools, ensure accuracy, maintain people data and generate routine reports while supporting induction and learning activities.

This role suits someone with a technology or engineering background who wants to move into HR and make a measurable impact.

Responsibilities

• Identify repetitive HR tasks and streamline workflows.
• Trial and document digital tools and automations.
• Explore approved AI tools for low-risk work and verify outputs.
• Respond to HR inquiries and escalate complex issues.
• Prepare standard letters and forms for HR processes.
• Coordinate induction and learning sessions including new starter induction.
• Reporting from HR systems and tailoring these reports as required.
• Maintain policies in line with regulatory changes.

Job description

As the HR Operations and Systems Coordinator, you will help the HR team work more efficiently by improving workflows, making better use of technology and supporting the responsible adoption of approved AI tools. You will identify opportunities to streamline repetitive tasks, assist with testing and implementing practical digital improvements, maintain accurate people data, produce routine reports and provide administrative support across the broader HR team.

This is a great move for someone looking to step in to HR who may have a technology, engineering or similar background.

What you will do

Technology, automation and AI

• Identify repetitive HR tasks and process bottlenecks; map current workflows and propose practical ways to reduce manual effort and improve service quality.
• Help trial, document and assess approved digital tools, workflow changes and automations, checking that they save time without compromising accuracy or controls.
• Explore appropriate uses of approved AI tools for low-risk work, verify outputs and seek review before use.

General HR administration

• Respond to general HR enquiries from employees and managers, referring sensitive, complex or policy-related matters to the relevant HR colleague.
• Prepare standard letters, forms and correspondence.
• Coordinate learning and development sessions, including new starter induction, organise room bookings, catering, attendance records and maintenance of CPD points in Kaplan.
• Reporting from various HR systems and tailoring these as required.
• Maintain and update policies in line with regulatory and legislative changes.