Hr Generalist

Onezero Financial Systems; Dubbo; Remote; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid work environment

Full-time role

Staff wellbeing

Job summary

Origin Support Services is seeking a bright, proactive HR Officer to join our growing team. This full-time role is remote with occasional site presence and reports to the Company Director, delivering HR, IR and document-control support across the organisation.

You’ll bring at least 4 years of generalist HR experience, strong attention to detail, and skills in onboarding, contracts, records management and policy development.

Qualifications

• At least 4 years’ experience in a generalist HR role.
• Experience in document control, records management or compliance administration.
• HR qualifications or tertiary studies (highly regarded).
• NDIS Worker Screening Clearance and NDIS Orientation Module.
• Strong attention to detail and excellent written communication skills.
• Strong organisational and document management skills.
• The ability to multitask, prioritise competing demands and manage your own time effectively.
• A collaborative and professional attitude.
• A genuine desire to support employees and contribute to a positive workplace.

Responsibilities

• Deliver timely and accurate advice on HR, Fair Work and IR matters.
• Drafting employment contracts and managing onboarding documentation.
• Maintaining accurate and up-to-date employment records and HR systems.
• Managing and maintaining organisational document control systems.
• Ensuring documents are accurately named, version-controlled, filed and securely stored.
• Monitoring document expiry dates and coordinating timely updates and renewals.
• Maintaining controlled copies of HR policies, procedures, forms and templates.
• Leading the Employee Rewards & Recognition program.
• Managing offboarding processes and collating exit data.
• Reviewing and drafting HR and WHS policies to ensure compliance.
• Supporting probation and performance reviews.
• Creating and updating Position Descriptions.
• Coordinating inductions for new staff across locations.
• Facilitating EAP access and promoting staff wellbeing.
• Contributing to organisational projects and strategic initiatives.

Skills

HR generalist

Document control

Attention to detail

Written communication

Organised

Time management

Collaborative

Staff wellbeing

Education

HR qualifications or tertiary studies

Tools

MS Office

Job description

Human Resource Officer – Remote

Posted 3 days ago

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Job Description

Origin Support Services is looking for a bright, proactive, and detail-driven HR Officer to join our dynamic and passionate team. If you’re highly organised, thrive in a fast-paced environment, and want your work to truly matter, we want to hear from you!

About Us

Founded in 2020, Origin Support Services delivers individualised, compassionate care to people living with disabilities. We’re more than a service provider—we’re a community dedicated to empowering our participants and their families with tailored support options, including:

• Community Access Programs
• Supported Independent Living
• Respite and Short-Term Accommodation (STA)
• Group activities and cultural events such as Kap Mauri

We pride ourselves on creating safe, culturally inclusive environments where everyone can thrive—participants and staff alike.

About the Opportunity

This is a full-time position offering an opportunity to play a key role in supporting our growing organisation. Reporting directly to the Company Director, you’ll provide essential HR, IR and document control support across the organisation.

Your ability to handle sensitive matters with professionalism, confidentiality and precision will be highly valued.

Key Responsibilities

• Delivering timely and accurate advice on HR, Fair Work and IR matters
• Drafting employment contracts and managing onboarding documentation
• Maintaining accurate and up-to-date employment records and HR systems
• Managing and maintaining organisational document control systems
• Ensuring documents are accurately named, version-controlled, filed and securely stored
• Monitoring document expiry dates and coordinating timely updates and renewals
• Maintaining controlled copies of HR policies, procedures, forms and templates
• Ensuring staff have access to current and approved documentation
• Leading the Employee Rewards & Recognition program
• Managing offboarding processes and collating exit data
• Reviewing and drafting HR and WHS policies to ensure compliance
• Supporting probation and performance reviews
• Creating and updating Position Descriptions
• Coordinating inductions for new staff across locations
• Facilitating EAP access and promoting staff wellbeing
• Contributing to organisational projects and strategic initiatives

What You’ll Bring

• At least 4 years’ experience in a generalist HR role
• Experience in document control, records management or compliance administration
• HR qualifications or tertiary studies (highly regarded)
• NDIS Worker Screening Clearance and NDIS Orientation Module
• Strong attention to detail and excellent written communication skills
• Strong organisational and document management skills
• The ability to multitask, prioritise competing demands and manage your own time effectively
• A collaborative and professional attitude
• A genuine desire to support employees and contribute to a positive workplace

Why Join Origin?

• Flexible hybrid work environment, combining remote and office-based work
• Make a real difference in the lives of people with disabilities
• Thrive in a supportive, inclusive and culturally safe workplace
• Enjoy a full-time role with variety and meaningful responsibilities
• Develop your HR, compliance and document management expertise
• Be part of a growing organisation where your ideas and contributions are valued
• Experience variety in your day—no two days are ever the same!

We are seeking a versatile HR administrator/Advisor to drive our recruitment, onboarding, and performance management processes. Supporting a diverse team of staff and tradespeople, you will be responsible for contract management, visa compliance, and providing expert advice to management.

Requirements:

2years’ experience in a dedicated HR Advisor role.Strong background in blue-collar recruitment and EBA interpretation.Advanced MS Office skills and high attention to detail.A helpful, initiative-driven approach to HR service delivery.Working from Home/remotely option/independent consultant Qualifications and Skills:

Qualifications and Skills

• Senior HR Admin as evidence of proficiency.
• Experience in digitally capturing employee data for payroll system.
• Knowledge of HR queries, policy, and procedures.
• Recruiting experience and packaging of employees in the OEM industry.
• Adaptability skills with timelines from recruitment to employment.
• Ability to work under interview pressure in complex environment.

Key Outcome 1: Deliver successful Employment Hero implementations end-to-end

• Manage implementation projects from kick‑off to go‑live, ensuring scope, timelines and deliverables are clear.
• Maintain and update project plans, tasks, milestones and risks; keep stakeholders informed of progress.
• Gather required information from clients (employee data, payroll rules, policies, templates, org structure).
• Coordinate client actions and follow‑ups to keep projects moving and avoid delays.
• Configure EH to align with agreed design, compliance requirements and client processes.

Key Outcome 2: Accurate data migration and system configuration

• Prepare, cleanse and validate client data for import/migration (employee records, leave balances, pay items, classifications, etc.).
• Complete data imports/migrations and reconcile results to ensure accuracy and completeness.
• Set up core system configuration including:
• Approval workflows (leave, timesheets, onboarding, changes, etc.)
• Onboarding workflows and checklists
• Organisational structure, roles and permissions
• Conduct quality checks and document configuration decisions for internal reference and future support.

Key Outcome 3: Optimise EH and roll out new features to improve client outcomes

• Review client usage and recommend improvements to system setup and workflows.
• Configure and roll out new features/modules where applicable and beneficial.
• Identify automation opportunities to reduce admin burden and improve compliance.
• Maintain awareness of EH product updates and translate updates into practical business benefits for clients.

Key Outcome 4: Deliver high‑quality training, workshops and user enablement

• Provide structured training to client administrators and end users (HR, managers, employees).
• Develop and maintain clear user guides, step‑by‑step instructions and “how‑to” resources.
• Run workshops with HR partners and client groups to communicate what’s new, how it works, and why it benefits the business.
• Tailor training to user capability, business needs and platform maturity (new to EH vs established).
• Ensure clients are confident, capable and self‑sufficient with agreed processes post go‑live.

Key Outcome 5: Build internal capability and support delivery excellence

• Train and coach internal team members on EH functionality, processes and common troubleshooting steps.
• Support Admin & Support teams to resolve system issues efficiently and accurately.
• Provide internal demos and “toolbox sessions” to uplift knowledge and consistency.
• Contribute to internal SOPs, checklists and implementation playbooks to standardise delivery.

Key Outcome 6: Support sales enablement and partner portal administration

• Conduct EH demos for prospects and clients, focusing on relevant use cases and benefits.
• Log leads accurately in the Employment Hero Partner Portal and maintain records.
• Set up implementation projects promptly upon sale/engagement, ensuring correct client details and scope are captured.
• Liaise with internal sales/BD on handover details, expectations and next steps.

Key Outcome 7: Operational support, coverage and client experience

• Provide coverage for leave periods and assist with onboarding activities as required.
• Support client onboarding tasks (account setup, user access, initial guidance, scheduling training).
• Troubleshoot platform issues and provide clear, timely guidance to clients and internal teams.
• Escalate platform issues to EH support when required and manage follow‑up through to resolution.
• Maintain high standards of client communication, professionalism and responsiveness.

Key Performance Indicators (KPIs)

• Implementations delivered on time and within agreed scope
• Data migration accuracy and reconciliation outcomes
• Reduction in support issues through improved setup and training
• Training completion and user adoption outcomes
• Quality and clarity of documentation/resources produced
• Timely lead logging and project setup completion
• Internal team capability uplift (measured through reduced escalations and improved consistency)

Key Skills & Experience

• Demonstrated experience implementing and configuring Employment Hero HR & Payroll (or comparable HRIS/payroll platforms)
• Strong project coordination skills: planning, milestones, risks, stakeholder management
• High attention to detail, especially with data handling, imports and reconciliation
• Ability to translate system capability into practical business process improvements
• Confident trainer/facilitator with ability to run workshops and demos
• Clear written communication skills for user guides and instructions
• Problem-solving mindset and strong troubleshooting capability
• Comfortable working with multiple client projects concurrently and meeting deadlines

Qualifications (Desirable)

• Qualifications in HR, Payroll, Business, Systems, Project Management or related field (or equivalent experience)
• Exposure to Australian payroll/IR fundamentals (highly regarded)
• Client-focused and solutions-oriented
• Organised, proactive, and accountable
• Confident communicator who can simplify complexity
• Collaborative team player who supports others and shares knowledge

The client is a privately owned Australian resourcing company, designed to discover and deliver unparalleled talent within the IT and Telecommunications sector.

What we are looking for:

• Results focused individuals
• Professional and well mannered individuals who are well presented
• Good PC skills, especially with: Word, Excel & Outlook

Responsibilities include:

• Calling candidates for initial interviews
• Resourcing candidates for jobs off database
• Screening applicants from job adverts
• Preparing CV submissions to clients
• All other tasks related to recruitment
• Flexible working hours & WFH set‑up
• Hot desk - abundance of live roles & opportunities to work immediately
• Pre‑Credentialing and assessing initial eligibility
• Add Candidates to CRM
• Client CVs
• Credentialing
• Request paperwork
• Follow up paperwork
• Request references
• Follow up references
• Pre‑Placement Audits of Files (to ensure 100% compliance)
• Job Adverts
• Create Jobs on CRM
• Update Job Sheet (close jobs no longer open)
• Writing and posting jobs
• Ad Chasing
• Email Ad Chases
• Add a job
• Add a contact
• Add a company
• Send Floats
• Send Admails
• Weekly Meetings
• Create Reports
• Manage Meeting Agenda
• Projects
• Post‑Placement Gifts (ordered)
• Send CVs (if I am in a meeting & cant do it myself)

Essential HR is a leading HR consulting firm…

Essential HR is a leading HR consulting firm providing outsourced HR services to small and medium-sized enterprises (SMEs). Reporting to the Managing Director, the HR Business Partner/Consultant will support clients in all aspects of industrial relations/human resource management and maintain Employment Hero (HR software).

This role will provide support and advice to a portfolio of clients, working closely with business owners, CEO’s and line managers to ensure compliance and best HR practices.

Key Objectives include:

• Day‑to‑Day HR Support & Advice
• Interpretation of Fair Work Act, Awards, and Enterprise Agreements
• Management of Workplace Issues
• Deliver a diverse range of HR Projects
• Conduct Compliance Audits

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

1. Day‑to‑Day HR Support & Advice

• Provide practical IR/HR support and advice to clients regarding employment obligations, employee relations, and HR best practices.
• Act as a first point of contact for clients for inquiries related to workplace matters.

2. Interpretation of Fair Work Act 2009, Moderns Awards, and Enterprise Agreements

• Provide clear and accurate interpretation of the Fair Work Act, Awards, and Enterprise Agreements to clients.
• Assist clients with understanding their obligations in relation to employment law and industrial agreements.
• Seek clarification from our Legal team to ensure the accuracy of our advice to clients.

3. Management of Workplace Issues

• Support clients in handling workplace grievances, disciplinary processes, terminations, and redundancies.
• Conduct workplace investigations
• Provide guidance on appropriate procedures to ensure compliance with legal requirements.
• Attend formal meetings such as disciplinary, grievance, and consultation meetings.
• Ensure thorough documentation of meetings, including letters and correspondence, minutes, and follow‑ups.

4. Policy and Procedure Development and Compliance

• Develop, implement, and review workplace policies for clients to ensure compliance and alignment with their operational needs and best practices.
• Ensure that company policies and procedures are followed by consulting with line managers and guiding clients.
• Assist clients in making discretionary decisions by providing best practice advice.
• Collaborate with clients to adapt policies as per their specific needs and legal requirements.
• Conduct periodic policy reviews to ensure they are compliant with any changes in legislation and operational changes.

5. Conduct Compliance Audits

• Conduct workplace compliance audits, including reviewing existing policies, contracts, Awards, classifications, rates of pay, position description and HR practices and procedures.
• Provide recommendations for improvements to ensure adherence to legal and industry standards.

6. Employment Contracts and HR Letters

• Develop, review, and update employment contracts and HR Letters to ensure they are current, best practice and compliant.
• Review employee set up in Employment Hero ensuring they have the correct pay rates and classifications (If applicable)
• Review contract variations and changes to employment details

7. Position Descriptions

• Write and update position descriptions to reflect changing role requirements and organisational needs.
• Ensure all staff have a signed position description in Employment Hero.

8. Performance & Salary Review Management

• Manage the probationary and annual performance review processes in Employment Hero, ensuring clients conduct reviews effectively.
• Provide support to clients in ensuring the performance management framework is adhered to.
• Provide advice around conducting performance reviews and giving constructive feedback