Hr Hiab Crane

Pjt Excavations; Sydney; Remote; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote setup

Job summary

Effective HR is seeking a Partner Success Specialist for Employment Hero to orchestrate end-to-end EH implementations, ensure data accuracy, and enable clients through training and ongoing support. You’ll work closely with clients to tailor EH setups, migrate data, configure workflows, and translate product updates into practical benefits.

You will lead workshops, deliver user guides, and empower client teams while collaborating with internal support and sales.

Qualifications

• Extensive (minimum 10 years’) experience operating as a HR professional, ideally with a consulting background.
• Experience implementing or configuring Employment Hero HR & Payroll (or comparable HRIS/payroll platforms).
• Strong communication, training and workshop facilitation skills.

Responsibilities

• Lead end-to-end EH implementations from kickoff to go-live.
• Configure EH workflows, data migration, and client onboarding.
• Deliver structured training and user enablement sessions.
• Support sales enablement and partner portal activities.
• Provide ongoing client support, troubleshooting and issue resolution.
• Develop internal SOPs, checklists and implementation playbooks.

Skills

EH HR Payroll

Project coordination

Data reconciliation

Training workshops

Written communication

Troubleshooting

Multi-project mgmt

Problem-solving

Education

HR / Payroll or related field

Consulting experience (desirable)

Job description

The Partner Success Specialist – Employment Hero is responsible for end-to-end implementation, optimisation and ongoing enablement of the Employment Hero (EH) HR and Payroll platform for our clients. This role ensures implementations are delivered on time and to a high standard, supports continuous improvement of client systems, trains client users and internal team members, and provides high-quality troubleshooting and platform guidance.

Key Outcome 1: Deliver successful Employment Hero implementations end-to-end

• Manage implementation projects from kick-off to go-live, ensuring scope, timelines and deliverables are clear.
• Maintain and update project plans, tasks, milestones and risks; keep stakeholders informed of progress.
• Gather required information from clients (employee data, payroll rules, policies, templates, org structure).
• Coordinate client actions and follow-ups to keep projects moving and avoid delays.
• Configure EH to align with agreed design, compliance requirements and client processes.

Key Outcome 2: Accurate data migration and system configuration

• Prepare, cleanse and validate client data for import/migration (employee records, leave balances, pay items, classifications, etc.).
• Complete data imports/migrations and reconcile results to ensure accuracy and completeness.
• Set up core system configuration including:
  – Approval workflows (leave, timesheets, onboarding, changes, etc.)
  – Onboarding workflows and checklists
  – Organisational structure, roles and permissions
  – Conduct quality checks and document configuration decisions for internal reference and future support.

Key Outcome 3: Optimise EH and roll out new features to improve client outcomes

• Review client usage and recommend improvements to system setup and workflows.
• Configure and roll out new features/modules where applicable and beneficial.
• Identify automation opportunities to reduce admin burden and improve compliance.
• Maintain awareness of EH product updates and translate updates into practical business benefits for clients.

Key Outcome 4: Deliver high-quality training, workshops and user enablement

• Provide structured training to client administrators and end users (HR, managers, employees).
• Develop and maintain clear user guides, step-by-step instructions and “how-to” resources.
• Run workshops with HR partners and client groups to communicate what’s new, how it works, and why it benefits the business.
• Tailor training to user capability, business needs and platform maturity (new to EH vs established).
• Ensure clients are confident, capable and self-sufficient with agreed processes post go-live.

Key Outcome 5: Build internal capability and support delivery excellence

• Train and coach internal team members on EH functionality, processes and common troubleshooting steps.
• Support Admin & Support teams to resolve system issues efficiently and accurately.
• Provide internal demos and “toolbox sessions” to uplift knowledge and consistency.
• Contribute to internal SOPs, checklists and implementation playbooks to standardise delivery.

Key Outcome 6: Support sales enablement and partner portal administration

• Conduct EH demos for prospects and clients, focusing on relevant use cases and benefits.
• Log leads accurately in the Employment Hero Partner Portal and maintain records.
• Set up implementation projects promptly upon sale/engagement, ensuring correct client details and scope are captured.
• Liaise with internal sales/BD on handover details, expectations and next steps.

Key Outcome 7: Operational support, coverage and client experience

• Provide coverage for leave periods and assist with onboarding activities as required.
• Support client onboarding tasks (account setup, user access, initial guidance, scheduling training).
• Troubleshoot platform issues and provide clear, timely guidance to clients and internal teams.
• Escalate platform issues to EH support when required and manage follow-up through to resolution.
• Maintain high standards of client communication, professionalism and responsiveness.

Key Performance Indicators (KPIs)

• Implementations delivered on time and within agreed scope
• Data migration accuracy and reconciliation outcomes
• Reduction in support issues through improved setup and training
• Training completion and user adoption outcomes
• Quality and clarity of documentation/resources produced
• Timely lead logging and project setup completion
• Internal team capability uplift (measured through reduced escalations and improved consistency)

Key Skills & Experience

• Demonstrated experience implementing and configuring Employment Hero HR & Payroll (or comparable HRIS/payroll platforms)
• Strong project coordination skills: planning, milestones, risks, stakeholder management
• High attention to detail, especially with data handling, imports and reconciliation
• Ability to translate system capability into practical business process improvements
• Confident trainer/facilitator with ability to run workshops and demos
• Clear written communication skills for user guides and instructions
• Problem-solving mindset and strong troubleshooting capability
• Comfortable working with multiple client projects concurrently and meeting deadlines

Qualifications (Desirable)

• Qualifications in HR, Payroll, Business, Systems, Project Management or related field (or equivalent experience)
• Exposure to Australian payroll/IR fundamentals (highly regarded)
• Client-focused and solutions-oriented
• Organised, proactive, and accountable
• Confident communicator who can simplify complexity
• Collaborative team player who supports others and shares knowledge

What you’d be doing:

That will depend on what you bring to the team. We’ll work with you to shape your responsibilities around your areas of expertise, the work you enjoy and the needs of our clients.

Your role could focus on complex IR advice, employee relations and workplace investigations, terminations, general protection claims, payroll remediation, HR and payroll systems implementation, or general HR consulting. It might be a dedicated specialisation or a mix of areas, we don’t expect you to do it all.

Whatever your focus, you’ll build trusted client relationships, take ownership of your matters and projects, and deliver clear, practical solutions. You’ll work independently, with a talented and supportive team alongside you to share ideas, draw on each other’s expertise and deliver wow-worthy work.

Who you are:

We’re looking for someone special. Ideally, you will be able to demonstrate:

• Extensive (minimum 10 years’) experience operating as a HR professional, ideally with a consulting background.
• Proven ability to provide accurate and practical advice across a wide range of topics.
• Strong knowledge of Awards with demonstrated expertise in accurate interpretation and application.
• Exceptional attention to detail, professional writing style, and Microsoft Office skills.
• A client-centric mindset with a strong focus on delivering excellent service.
• Demonstrated commercial acumen and sound decision-making skills.

Apply NOW!

Like the sound of a role shaped around your strengths? We’d love to hear from you.

Please submit your current resume and a cover letter telling us:

• Your key areas of expertise: Where your strengths lie and which areas of work you enjoy most.
• Your experience: How many years of relevant experience you bring, including a brief overview of your roles and specialist experience.
• The number of hours you are looking to work each week.
• Why Effective HR: What appeals to you about joining our team and how you connect with our values and way of working.

You don’t need to tick every box across our services. Help us understand what you could bring to Effective HR and the role you’d love to build with us.

Click Apply NOW below to submit your application.

About Us
At Inspiring Lives Today, we support HR professionals ready to redefine how they work. Our global personal development company provides the tools, mentorship, and systems to help you design a career around freedom, flexibility, and impact.

The Role
As a Consultant, you’ll connect with professionals seeking transformation and introduce world-class personal growth programs. You’ll work within a proven framework, backed by mentorship and structured systems for success.

Ideal Candidate

5+ years in HR, recruitment, or related people-focused roles.

Excellent communication and relationship-building skills.

Self-motivated, proactive, and open to personal growth.

Excited by the idea of flexible, self-directed work.

What’s Offered

Fully remote setup — work from anywhere.

Comprehensive onboarding and mentorship.

A community of growth-focused professionals.

This is a self-directed contractor position, not employment. Results vary based on effort. Not MLM.

The client is a privately owned Australian resourcing company, designed to discover and deliver unparalleled talent within the IT and Telecommunications sector.

What we are looking for:

• Results focused individuals
• Professional and well mannered individuals who are well presented
• Good PC skills, especially with: Word, Excel & Outlook

Responsibilities include:

• Calling candidates for initial interviews
• Resourcing candidates for jobs off database
• Screening applicants from job adverts
• Preparing CV submissions to clients
• All other tasks related to recruitment
• Flexible working hours & WFH set-up
• Hot desk - abundance of live roles & opportunities to work immediately
• Receive personalized job recommendations.

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