Local Mr/Hr Truck Driver - Early Start, Ongoing Roles

Chandler Macleod; Adelaide; On-site; AUD 85,000 - 120,000; Full time

Job summary

Chandler Macleod seeks a Partner Success Specialist to lead end-to-end Employment Hero implementations, ensuring scope, timelines and data integrity. You will train client users, configure HRIS/payroll modules, and drive ongoing enablement and optimization across multiple client projects.

The role requires strong project coordination, data handling, and excellent communication. You will translate product updates into practical benefits and support sales enablement and partner activities as

Qualifications

• Experience implementing Employment Hero or similar HRIS/payroll platforms.
• Strong project coordination with milestones, risks and stakeholders.
• High attention to data handling, imports and reconciliation.
• Ability translating system capability into practical business processes.
• Confident trainer/facilitator able to run workshops and demos.
• Clear written communication for user guides and instructions.
• Problem-solving mindset with strong troubleshooting capability.
• Capable of managing multiple client projects concurrently and meeting deadlines.

Responsibilities

• Deliver end-to-end Employment Hero implementations on time and to a high standard.
• Maintain and update project plans, tasks, milestones and risks.
• Gather information from clients for data migration and configurations.
• Configure EH to align with client requirements and processes.
• Prepare, cleanse and validate client data for import/migration.
• Set up core system configurations: approvals, onboarding workflows, roles and permissions.
• Review usage and roll out features to improve client outcomes.
• Provide structured training to client admins and end users.
• Create user guides and run workshops with HR partners.
• Support internal teams with SOPs, playbooks and knowledge uplift.
• Demos for prospects and clients via Employment Hero Partner Portal.

Skills

Employment Hero

HRIS

Payroll

Project coordination

Data reconciliation

Training & facilitation

Troubleshooting

Stakeholder management

Education

HR/Payroll/Business/Systems qualification

Job description

The Partner Success Specialist – Employment Hero is responsible for end-to-end implementation, optimisation and ongoing enablement of the Employment Hero (EH) HR and Payroll platform for our clients. This role ensures implementations are delivered on time and to a high standard, supports continuous improvement of client systems, trains client users and internal team members, and provides high-quality troubleshooting and platform guidance.

Key Outcome 1: Deliver successful Employment Hero implementations end-to-end

• Manage implementation projects from kick-off to go-live, ensuring scope, timelines and deliverables are clear.
• Maintain and update project plans, tasks, milestones and risks; keep stakeholders informed of progress.
• Gather required information from clients (employee data, payroll rules, policies, templates, org structure).
• Coordinate client actions and follow-ups to keep projects moving and avoid delays.
• Configure EH to align with agreed design, compliance requirements and client processes.

Key Outcome 2: Accurate data migration and system configuration

• Prepare, cleanse and validate client data for import/migration (employee records, leave balances, pay items, classifications, etc.).
• Complete data imports/migrations and reconcile results to ensure accuracy and completeness.
• Set up core system configuration including:
• Approval workflows (leave, timesheets, onboarding, changes, etc.)
• Onboarding workflows and checklists
• Organisational structure, roles and permissions
• Conduct quality checks and document configuration decisions for internal reference and future support.

Key Outcome 3: Optimise EH and roll out new features to improve client outcomes

• Review client usage and recommend improvements to system setup and workflows.
• Configure and roll out new features/modules where applicable and beneficial.
• Identify automation opportunities to reduce admin burden and improve compliance.
• Maintain awareness of EH product updates and translate updates into practical business benefits for clients.

Key Outcome 4: Deliver high-quality training, workshops and user enablement

• Provide structured training to client administrators and end users (HR, managers, employees).
• Develop and maintain clear user guides, step-by-step instructions and how-to resources.
• Run workshops with HR partners and client groups to communicate what’s new, how it works, and why it benefits the business.
• Tailor training to user capability, business needs and platform maturity (new to EH vs established).
• Ensure clients are confident, capable and self-sufficient with agreed processes post go-live.

Key Outcome 5: Build internal capability and support delivery excellence

• Train and coach internal team members on EH functionality, processes and common troubleshooting steps.
• Support Admin & Support teams to resolve system issues efficiently and accurately.
• Provide internal demos and toolbox sessions to uplift knowledge and consistency.
• Contribute to internal SOPs, checklists and implementation playbooks to standardise delivery.

Key Outcome 6: Support sales enablement and partner portal administration

• Conduct EH demos for prospects and clients, focusing on relevant use cases and benefits.
• Log leads accurately in the Employment Hero Partner Portal and maintain records.
• Set up implementation projects promptly upon sale/engagement, ensuring correct client details and scope are captured.
• Liaise with internal sales/BD on handover details, expectations and next steps.

Key Outcome 7: Operational support, coverage and client experience

• Provide coverage for leave periods and assist with onboarding activities as required.
• Support client onboarding tasks (account setup, user access, initial guidance, scheduling training).
• Troubleshoot platform issues and provide clear, timely guidance to clients and internal teams.
• Escalate platform issues to EH support when required and manage follow-up through to resolution.
• Maintain high standards of client communication, professionalism and responsiveness.

Key Performance Indicators (KPIs)

• Implementations delivered on time and within agreed scope
• Data migration accuracy and reconciliation outcomes
• Reduction in support issues through improved setup and training
• Training completion and user adoption outcomes
• Quality and clarity of documentation/resources produced
• Timely lead logging and project setup completion
• Internal team capability uplift (measured through reduced escalations and improved consistency)

Key Skills & Experience

• Demonstrated experience implementing and configuring Employment Hero HR & Payroll (or comparable HRIS/payroll platforms)
• Strong project coordination skills: planning, milestones, risks, stakeholder management
• High attention to detail, especially with data handling, imports and reconciliation
• Ability to translate system capability into practical business process improvements
• Confident trainer/facilitator with ability to run workshops and demos
• Clear written communication skills for user guides and instructions
• Problem-solving mindset and strong troubleshooting capability
• Comfortable working with multiple client projects concurrently and meeting deadlines

Qualifications (Desirable)

• Qualifications in HR, Payroll, Business, Systems, Project Management or related field (or equivalent experience)
• Exposure to Australian payroll/IR fundamentals (highly regarded)
• Client-focused and solutions-oriented
• Organised, proactive, and accountable
• Confident communicator who can simplify complexity
• Collaborative team player who supports others and shares knowledge

We are seeking a versatile HR administrator/Advisor to drive our recruitment, onboarding, and performance management processes. Supporting a diverse team of staff and tradespeople, you will be responsible for contract management, visa compliance, and providing expert advice to management.

Requirements:

• 2years’ experience in a dedicated HR Advisor role.Strong background in blue-collar recruitment and EBA interpretation.Advanced MS Office skills and high attention to detail.A helpful, initiative-driven approach to HR service delivery.Working from Home/remotely option/independent consultant