Senior Aboriginal Workforce Advisor

Victorian Government; Melbourne; Hybrid; AUD 42,000 - 70,000; Part time

Benefits offered by this job

Competitive remuneration package

Free onsite parking

Free EV Charging

Employee Assistance Program

Novated Leasing Options

18 weeks paid parental leave

Health & Wellbeing allowance

Udemy learning platform access

Quarterly Townhall updates

Job summary

Victoria International Container Terminal (VICT) invites applications for a part-time HR Advisor on a 12-month maternity cover. Be the trusted advisor to managers and staff, handling recruitment, HR systems, policy development and workforce reporting in a fast-paced, highly automated environment.

You will report to the Chief HR Officer and contribute to remuneration reviews, performance management and HR project work, while balancing flexible arrangements and local employment conditions.

Qualifications

• Approximately 1–2 years of HR experience.
• Experience providing HR advice to managers and employees.
• Exposure to recruitment, policy development and HR operations.
• Excellent problem-solving and conflict-resolution skills.
• Strong attention to detail and ability to manage competing priorities.

Responsibilities

• Provide HR and operational support to managers and employees.
• Advise on HR policies, contracts, leave and employment conditions.
• Maintain HR information systems and support process improvements.
• Coordinate recruitment and performance/remuneration reviews.

Skills

HR experience

HR advice

Policy development

Recruitment

Excel/PowerPoint/Word

Education

HR/Law/Business degree

Tools

Employment Hero

Microsoft Excel

PowerPoint

Word

Job description

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HR Advisor – Part-Time (2 Days per Week), 12-Month Parental Leave Cover

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Job Description

Who we are:

Victoria International Container Terminal (VICT) is Australia’s flagship automated terminal and a cornerstone of the Port of Melbourne. As a key subsidiary of ICTSI—a global powerhouse operating 34 terminals across 20 countries and 6 continents—VICT combines world-leading expertise with local innovation.

Located at Webb Dock East, VICT provides an essential capacity boost to the Port of Melbourne, supporting continued growth with a throughput capacity of 1.25 million+ TEU. Our strategic position on the bay side of the West Gate Bridge offers a critical advantage: we are the only terminal in Melbourne capable of servicing the newest generation of neo-Panamax vessels, ensuring faster berthing and unrivalled turnaround times for both imports and exports.

At VICT, we are leveraging global scale and cutting‑edge innovation to redefine the future of maritime logistics.

Summary of the role:

Build your HR career in a dynamic, highly automated and operationally complex workplace.

Victoria International Container Terminal (VICT) is seeking a HR Advisor to join our team on a 12-month fixed-term maternity leave contract. We are open to discussing different working arrangements, of up to two days per week, based on the successful candidate’s availability and the needs of the role.

Reporting directly to the Chief HR Officer, you will provide practical advice and operational support to managers and employees across the full employee lifecycle. You will contribute to recruitment, HR systems, policy development, organisational change and a range of people-focused projects.

This is an excellent opportunity for a capable HR professional seeking flexibility, variety and generalist experience within a fast-paced operational environment.

The Opportunity:

As the HR Advisor, you will be a trusted point of contact for managers and employees, providing clear and considered advice on HR policies, employment conditions, workplace legislation and day‑to‑day people matters.

You will support the continued improvement of VICT’s HR systems, policies and processes while coordinating key activities such as recruitment, performance reviews, remuneration reviews and workforce reporting.

Key Responsibilities:

In this role, you will:

• Provide practical HR advice and support to managers and employees.
• Advise on HR policies, legal compliance, contracts, leave and employment conditions.
• Maintain VICT’s HR information system, Employment Hero, and support continuous system improvement.
• Coordinate performance reviews, remuneration reviews and performance‑management activities.
• Manage recruitment activities from job description and advertisement development through to screening, interviews, reference checks, offers and employment contracts.
• Prepare regular HR reporting and workforce insights for management and the Board.
• Develop and maintain HR policies, procedures and supporting documentation.
• Monitor compliance with HR processes, policies and employment requirements.
• Contribute to HR strategy, projects and initiatives aligned with organisational priorities.

About You

You are a proactive and approachable HR professional who can balance employee needs, legislative obligations and operational requirements.

You communicate clearly, exercise sound judgement and are comfortable managing sensitive or complex workplace matters. You enjoy working collaboratively but can also take ownership and operate independently when required.

To be successful, you will bring:

• Approximately three years of HR experience.
• Experience providing HR advice to managers and employees.
• Exposure to recruitment, policy development and HR operations.
• Excellent problem-solving and conflict-resolution skills.
• Strong attention to detail and the ability to manage competing priorities.
• The ability to work effectively under pressure in a dynamic environment.
• Confidence handling confidential and sensitive information.
• Proficiency in Microsoft Excel, Word and PowerPoint.

What’s in it for you?

We value innovation, teamwork, and a passion for excellence. VICT is proud to offer a supportive and inclusive workplace that celebrates equal opportunities, diversity and new standards in workplace safety for the industry, as well as competitive salary and benefits packages, and opportunities for growth and development.

Some of our employee benefits on offer are:

• Competitive remuneration package and benefits
• Free onsite, secure parking.
• Free EV Charging.
• Employee Assistance Program.
• Novated Leasing Options.
• 18 weeks paid parental leave.
• $750 Health and Wellbeing allowance per financial year.
• Access to Udemy, a world‑renowned online learning platform, supporting your professional and personal development.
• Quarterly Townhall business celebration and communication updates.
• A chance to work for Australia’s only fully automated container terminal.
• Great Team Environment committed to continual improvement.
• Global‑standard new facility with advanced tech and sustainable operations.
• Member of various industry bodies such as; Australian Logistics council, Shipping Australia Limited & Container Transport Alliance of Australia.
• Opportunities for Females to be a part of our Wayfinder partnership, to increase the visibility of your career in the supply chain and logistics industry.

Sustainability & Safety

VICT’s state of the art design and engineering delivers a highly sustainable container terminal to the Port of Melbourne. We have liaised regularly with various stakeholders, including our closest neighbours, and we are committed to delivering an environmentally responsible operation.

Safety is our priority. Stevedoring is a traditionally dangerous industry due to the constant changes in environment, therefore we take care to improve the conditions of our workers.

By harnessing the equipment and technology available at VICT, we have the potential to deliver a service to assist with the new provisions to ensure all components of the supply chain are compliant with allowable weights, vehicle dimensions, load restraint, driver fatigue, vehicle speed and maintenance.

Our Technology

VICT’s development delivers a leading global standard in modern container terminal design, innovation and operations, using best‑proven technologies to deliver automated operations for both landside and shipside. Our technology brings the equipment to life, ensuring it all runs smoothly.

Must have unrestricted Australian working rights.

The Opportunity
We’re looking for an experienced Workforce Management Analyst to support our WFM function.
This role covers forecasting, scheduling, and real‑time performance
Verint experience is essential

• Deliver short‑term and 12‑week forecasts aligned to demand
• Develop and maintain interval‑level schedules and rosters
• Ensure rosters are fair, compliant, and aligned to EBA requirements
• Monitor real‑time performance and make intraday adjustments
• Manage staffing changes (breaks, absences, overtime, queue coverage)
• Support capacity planning and operational decision‑making
• Take handover from the current analyst to ensure continuity
• Assist in stabilising and improving the Verint WFM system

About You Essential

• Proven hands‑on experience with Verint Workforce Management
• Strong background in:
  • Workforce planning & forecasting
  • Scheduling and rostering
  • Real‑time (RTA) performance management
• Understanding of contact centre metrics:
  • Service Level (SL)
  • Average Handle Time (AHT)
  • Schedule Adherence
• Knowledge of EBA rules and fair rostering practices
• Strong analytical and problem‑solving skills

Desirable

• Long‑term forecasting experience
• Exposure to ActiveOps
• Power BI or dashboarding capability
• Experience across contact centre or back‑office operations

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all‑in‑one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
• We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We Live by Our Values – we role model our values 100% of the time
• We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

• Provide accurate and technical IR/ER advice to our clients (ranging from HR Managers/ Business Owners/ Line Managers) on operational matters such as performance management, misconduct, termination, personal illness, discrimination/harassment, adverse actions, litigious proceedings, award interpretation, industrial disputes; as well as important policies and procedures.
• Complete compliance audits for clients including providing recommendation and interpretation on award coverage for the business and various employee roles; and recommendations on areas of improvement in their HR compliance.
• Raise complex and/or high‑risk matters for assistance on advice with Senior Workplace Advisors or Team Leaders. This includes matters such as termination outside of probation, redundancies, serious misconduct, transfer of business, difficult award interpretation etc.
• Manage high volume calls and email enquiries providing each client with calm, professional and accurate support and advice. Deal with matters pragmatically, whilst providing accurate analysis of the various risks and outlining practical solutions for maintaining compliance.
• Contribute to our overall brand and client knowledge base by assisting in ongoing projects such as content creation for blogs, posts, webinars, update videos and client guides/summaries.
• Participant in on‑going department projects for process improvements and awards summaries.
• Liaise with our legal team for more complex disputes, claims and investigations.
• Provide guidance to the sales and marketing team as needed to support the growth of the advisory product.
• Create and post current and topical knowledge base articles/blogs for our website and social media.
• Champion and assist with improvement initiatives within the HR Advisory team using problem solving tools.
• Responsible for ensuring advice is only given to authorised contacts in SalesForce (SF) and updating SF with any relevant changes to contacts. Also reflecting these changes in Zendesk and to the wider team.
• Ensure to maintain detailed and accurate records of advice including logging a Zendesk or Salesforce ticket with call notes, or emails to clients.

This role can be based anywhere in Australia.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• 1‑2 years experience at an HR Advisor level (or equivalent).
• Qualifications in HR, Law, Business or similar fields (preferable).
• Australian Employment Knowledge
• Strong ability to advise on Industrial Relations matters. Award interpretation is highly regarded.
• Good time management, attention to detail, and customer service skills.
• Excellent levels of written and verbal communication skills.
• Competent in managing and influencing stakeholders, whilst advising on a range of HR matters.
• Proficient in learning and using different softwares, systems, tools and technologies. Knowledge of Salesforce, Zendesk and Employment Hero is highly regarded!
• Customer focused and ability to build strong on‑going relationships.
• Experience working collaboratively as part of a global and remote team environment.

What we can offer

At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means:

• Work in a remote‑first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
• Be trusted to own your work, make decisions, and have a real impact from day one.
• Access cutting‑edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
• Surround yourself with ambitious, high‑performing teammates who will challenge, support and inspire you to do the best work of your career.
• Own ESOP (Employee Share Options) in one of the world’s fastest‑growing technology companies, so you can share in the value you help create.
• Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
• Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!

Privacy and AI Notices

• We’re AI‑first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
• We verify candidate identity and location as part of our hiring process.
• At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.
• Effective HR is a growing HR and Industrial Relations consultancy delivering practical, compliant, and commercially sound advice to businesses across Australia. We pride ourselves on providing tailored, high‑quality solutions that genuinely work for our clients, rather than generic HR templates.
• Our work spans Human Resources, Industrial Relations, Payroll, Recruitment, HR and Payroll system implementations, Workplace Health and Safety, and Workers’ Compensation. As we continue to grow, we’re looking for an experienced HR & IR Consultant to join our team.
• This is a varied, client‑facing role, however strong Industrial Relations capability is essential, with exposure across multiple industries.
• What You’ll Do
• Working remotely with a diverse client base, you’ll provide practical, confident HR and IR advice across a broad range of matters, including:
• Providing expert advice on Award coverage, classification, and interpretation across multiple industries
• (experience in SCHADS is essential; Building & Construction and GRIA experience is advantageous)
• Advising on performance management, absenteeism, misconduct, and termination processes
• Supporting clients with employee disputes, redundancies, and consultation obligations
• Drafting and tailoring employment contracts to suit industry, role, and compliance requirements
• Acting as