Housing Services Officer - Drive Community Impact

Coast2Bay Housing Group; Maroochydore; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary sacrifice up to $15,900 per yr

Pre-tax entertainment allowance up to$

4 weeks annual leave + wellness days

Centrally located offices

Job summary

Coast2Bay Housing Group in Maroochydore, QLD, seeks a Housing Services Officer to support services delivery from our Maroochydore office and other hubs. You will triage enquiries, assist with asset management and fleet delivery, and support administrative and financial processes.

The role focuses on records management, procurement, and collaboration with internal and external stakeholders to achieve positive client outcomes and sustainable tenancies within a growing community organisation.

Qualifications

• Essential administrative skills with data entry and telephone handling.
• Strong written and verbal communication with attention to detail.
• Experience working with vulnerable client groups.
• Strong organisational and time-management skills.
• Ability to collaborate with internal and external stakeholders.

Responsibilities

• The first point of contact for tenants and the community, triaging enquiries.
• Assist in the delivery of the strategic asset management plan and non-property assets delivery e.g. fleet.
• Deliver administrative and financial processes.
• Records management and data entry.
• Assist in procurement processes.
• Work with internal and external stakeholders to achieve positive outcomes for clients, sustainable tenancies and connections to the broader community.

Skills

Administrative skills

Data entry

Telephone handling

Communication skills

Stakeholder collaboration

Job description

Coast2Bay Housing Group in Maroochydore, QLD, seeks a Housing Services Officer to support services delivery from our Maroochydore office and other hubs. You will triage enquiries, assist with asset management and fleet delivery, and support administrative and financial processes.

The role focuses on records management, procurement, and collaboration with internal and external stakeholders to achieve positive client outcomes and sustainable tenancies within a growing community organisation.