Housing Services Coordinator – Frontline Support

Queensland Government; Mackay Regional; Presencial; AUD 60.000 - 75.000; Jornada completa

Descripción de la vacante

Queensland Government is seeking a Housing Officer to join the Housing Service Centre network in Mackay, Australia. The role focuses on delivering frontline services, assessing housing needs, and linking customers to information and support services to improve wellbeing and housing security.

Responsibilities include interviewing customers, processing housing applications, managing tenancies and vacancies, conducting home visits, resolving disputes, and maintaining property records with a strong

Responsabilidades

• Respond to customers, conduct interviews, refer to support agencies, assess housing and bond applications.
• Manage tenancy arrangements, allocations, vacancies and liaise with housing providers.
• Conduct home visits, resolve tenancy disputes and supervise property maintenance.
• Monitor arrears, rent assessments, pay deductions and refunds.
• Maintain accurate records in IT systems with high accuracy.
• Promote Workplace Health and Safety in daily operations.

Descripción del empleo

Queensland Government is seeking a Housing Officer to join the Housing Service Centre network in Mackay, Australia. The role focuses on delivering frontline services, assessing housing needs, and linking customers to information and support services to improve wellbeing and housing security.

Responsibilities include interviewing customers, processing housing applications, managing tenancies and vacancies, conducting home visits, resolving disputes, and maintaining property records with a strong