Housing Services Advisor — Client-Focused Housing Support

Department of Families, Fairness & Housing VIC; Morwell; On-site; AUD 65,000 - 88,000; Full time

Job summary

The Housing Services Officer role in Morwell provides client‑facing support to people seeking housing assistance or residing in public housing. The position tackles tenancy and property management tasks and delivers housing advice and assistance in line with established policies and standards.

Based in a state-wide network of offices, Officers develop competencies toward progression to Housing Services Officer Classification 2, with responsibilities including routine housing functions,

Qualifications

• Client-facing housing services in public housing
• Referrals to internal/external support services
• Completion of pre-employment screening including police check

Responsibilities

• Perform routine housing functions from established policy, procedures and standards
• Assist in making appropriate referrals to support service providers
• Undertake supervised home visits as required

Job description

The Housing Services Officer role in Morwell provides client‑facing support to people seeking housing assistance or residing in public housing. The position tackles tenancy and property management tasks and delivers housing advice and assistance in line with established policies and standards.

Based in a state-wide network of offices, Officers develop competencies toward progression to Housing Services Officer Classification 2, with responsibilities including routine housing functions,